I would advise you not make a purchase decision based on what you read on this, or any other forum.
Forums such as these are, for the most part, an outlet for people that have problems, and want to get opinions/advice/options/answers from other users.
You don't normally see a multitude of entries relating to how much an individual loves their laptop (or whatever), since they are likely spending the majority of free time enjoying their new toy.
I do Server support at IBM, and if I based my opinion of our product soley on the calls that i deal with on a daily basis, I would never buy an IBM Server.
In the six plus years I've been doing this I've never had someone call to tell me everything works fine and they love their Server.
But having personal experience with our products as well as many of our competitors, I think IBM makes some of the best there is (biased opinion, I know).
There is no such thing as a perfect product. If you go to a Rolls Royce dealership you'll notice they have a service department. So even if you spend hundreds of thousands of dollars on something there is no guarantee it'll always work.
Hope this helps with your decision, or at least gets you to look at other ways to make an informed one...