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Can't boot up - blank screen..... uggghhhh!

post #1 of 12
9/11/05 at 3:48pm
Thread Starter 
Hi Again,
Last post I hard driver issues happy to say finally got them all installed and updated an for the last 3 weeks everything has been good. Until 3 days ago!
Was on-line and the comp. froze completely,had to turn it off couldn't do anything. When I tried to restart it just gave me a plank screen - after pressing f1 then trying delete - every button -no luck restarted 3-4 times with nothing. Put in a cd then took it out held the windows button and finally came on. Worked okay for 2 days after that. Shut down after playing EQ2 lastnight and went to start it up this morning and blank screen again and no luck can't get it to do anything. I don't have a recovery cd so thats out and the windows cd is a no go it won't read anything. I did notice my hibernate button is blinking (did that last time also) but then sometimes no, so no clue. I'm not computer savy like you guys. More like a first grader here.
Hope someone can help.
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post #2 of 12
9/11/05 at 3:56pm
Thread Starter 
Forgot to say it's a laptop AW area 51m 766
3.4 ghz
2 gb ram
nvidia quadro fx 1000
no floppy just cd/dvd
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post #3 of 12
9/11/05 at 4:37pm
Try this :

http://4help.alienware.com/cgi-bin/a...i=&p_topview=1
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post #4 of 12
9/11/05 at 5:11pm
Thread Starter 
Thanks! Glad it shows me what to do Gonna try it now.
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post #5 of 12
9/11/05 at 5:56pm
Hmm i had this something too..at startup i had a blanc sceen and my Noti restart itself...I call AW and they said built the Videocard out and in and..it helps...but later they changed the Mobo..
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post #6 of 12
9/11/05 at 6:51pm
Thread Starter 
Found it - was under the keyboard for mine after all that i think I graduated to second grade hehe. NO LUCK with removing the battery, any other suggestions? I can hear it run and do the cd/dvd/rw drive just no boot and can't access bios screen.
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post #7 of 12
9/11/05 at 6:53pm
Thread Starter 
took video card out restarted - nothing put it back in and nothing "sigh"
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post #8 of 12
9/12/05 at 1:28pm
Thread Starter 

Help!

Tried external monitor this morning no go! When i turn on the laptop just the power button lights up none of the other lights come on - one blue light will blink above the f7 key but nothing else - tried booting from windows xp cd, also nothing, any other suggestions? Is there anyone on here who repairs them? I'm willing to try anything at this point.
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post #9 of 12
9/12/05 at 3:05pm
There's no published fix for this that I've found other than to call your laptop manufacturer and send it in for repair. Sager told me to send it in as soon as I had finished describing the problem and offered me no explanation as to the cause. My assumption is there is no user initiated fix for this other than that phone call to support. Mine goes back on Thursday.

Should have noted that mine is a Sager 9860 and I have posted this issue there too along with several others but they are all the same underlying laptop.
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post #10 of 12
9/12/05 at 3:32pm
i'm having the exact same problem i called alienware and they told me it was a video card problem. they sent me a new one, i installed it but the problem persisted, the computer wouldn't turn on. sometimes i'm able to turn it on, but it just lasts a few hours before it freezes and refuses to turn on again. i'm sure this is not an overheating problem, cause i'm constantly monitoring the temp, and when it freezes its never above 62 celsius degrees. i guess i'll have to send it to aw
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post #11 of 12
9/12/05 at 4:39pm
Then they changed the Mobo
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post #12 of 12
9/13/05 at 9:11am
Thread Starter 

SAd sad day :(

Well this is what i get for buying it used, definatlely learned my lesson ...I know- I know.... but a friend of mine bought a used one off of ebay, has had it for 8 months now and no problems, thought i'd get lucky to "sigh"
BUT! There are honest people out there, the guy I bought it from is refunding my money this weekend! So quess what? I'm buying a new one with a warranty I just hate waiting to get it. Thanks for all the help guys
I hope you don't see me back here. lol
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