Originally Posted by pinktri
Dude please don't comment unless you've experience first hand. You have no idea what we're talking about.
Moving on. I finally got my exchanged laptop back and I must say everything is fine. There was definitely something wrong with the other Z70va because the fan had a distinct whine and would never shut off on ac power. My reseller also experienced the same thing after testing it out. So to all who thought me and Van were crazy please chill out. Now I can honestly say the refresh is behaving as it should. The fan is quiet and shuts off most of the time when surfing or running light apps. (no undervolting or fan control) This is what I expected from the laptop. To be honest, I now understand why people thought we were being picky and overly sensitive. After being on both sides of the coin I can definitely say that I was not crazy, picky or sensitive to noise. What a huge difference it makes. So if anyone is having issues like was please don't hesitate to ask questions. good luck to you all and thanks for all the help guys!
edit: Thanks to ISTNC for the remarkable customer support.
If it actually had a problem, and that problem was affecting the performance of your laptop, then I could understand your situation.
I have owned both the Asus Z71v and Asus W3v. Both of which have been highly criticized for sparklies and heat, respectively. Many people were discouraged from buying either laptop because of this. Furthermore, I have noticed other posters in other threads saying something like "Dont buy the Z70va...the fan always runs." This is hardly a good reason not to buy the laptop. But again, if it was just an isolated problem, and people for whatever reason thought that all z70VAs had that problem, it needs to be known..