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Area-51m 7700 6800 Go Ultra Upgrade

post #1 of 46
9/16/05 at 12:21am
Thread Starter 
Ok,

I don't know what anyone else has heard regarding the Ultra "Upgrade", however I just had some clown technician quote me $1900 and change for the upgrade.

AW YOU HAVE COMPLETELY LOST ME AS A FUTURE CUSTOMER FOR WHATEVER ITS WORTH, OBVIOUSLY NOT MUCH.

I have called so many times to inquire about the Ultra upgrade and availability and have litterally got a different answer everytime. The techs that answer the phone are mostly clueless, many times they have outright lied to me, everytime I call I swept under the carpet.

Sager will do the upgrade for $895 and that is too much.

I can now say, AW officially sucks...

The 7700 looks like it is destined to become another 5500...

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post #2 of 46
9/16/05 at 12:39am
you dont even need the ultra.... it doesnt matter... you can play what ever game you want still. i have the 7700 and i have the ddr2 card, and cant even upgrade to the ddr3, and you dont see me bitching.
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post #3 of 46
9/16/05 at 5:16am
Wait for the7800. The ultra requires a new motherboard for you, that's what's jacking the price. I don't know for a fact but maybe the 7800 will run and it will no doubt be a better upgrade anyways.
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post #4 of 46
9/16/05 at 5:26am
indeed ... I have the ddr2 and clocked it performs similar to a stock ultra anyway.
Personally I will wait for the 7800.

I will be a bit peeved though if the upgrade is going to be costly. one of the major reasons I got the 7800 was because it was sold as having an upgradeable gfx module. Nothing was said about having to swap out the mobo ....
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post #5 of 46
9/16/05 at 5:42am
The ultra power supply needs are greater than the regular 6800 so clevo altered the motherboard to comply.

BTW I've not seen that the 7800 needs the revised motherboard or not. Check this 7800go thread at Sager site.
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post #6 of 46
9/16/05 at 1:01pm
Good Afternoon Codename_47,

The price quoted to you sounds like it may have been a mistake. Please PM me your account information so that I may investigate this matter further.
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post #7 of 46
9/16/05 at 3:48pm
$1900?! Must be a mistake. $500-600 seems reasonable for a mobo swap+gpu, but $1900 is plain idiocy. you might as well buy a whole new computer for that price.
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post #8 of 46
9/16/05 at 5:20pm
BOOOOM! Did you guys see how AW-Steve just PWNED this thread?
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post #9 of 46
9/17/05 at 4:23am
Thread Starter 
Quote:
Originally Posted by MoRbiDStAr
you dont even need the ultra.... it doesnt matter... you can play what ever game you want still. i have the 7700 and i have the ddr2 card, and cant even upgrade to the ddr3, and you dont see me bitching.
Who said I was bitching?

Everytime someone expresses displeasure with AW, all the SAVE-A-HOE's come out in defense... This issue is ridiculous and needs to be resolved by AW, period.

Good for you, enjoy your machine...
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post #10 of 46
9/17/05 at 4:58am
With the politic of alienware, the ultra requries a new motherboard.

The 7800 will require a new computer, i'm really sure abou this.

Where's the video module upgrade capabilities ?
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post #11 of 46
9/17/05 at 5:11am
Thread Starter 
I have now had "2" techs quote me $1900 for the upgrade.

Here is where the problem starts in my book.

AW needs to get all of their people on the same page, sales, techs, etc.

I have never seen so many people with so many different answers to the same questions in a company in my life. Everytime I call I ask the same questions and get completely different answers. Its natural to see some variance, but the answers I get are unreal:

Is the ULTRA ugrade available?

AW: Not yet, only new systems
AW: Not enough 6800 Ultra stock to provide the upgrade
AW: Our R&D is working on it, but no date yet
AW: Yes, for MoBo, ULTRA, and 220 Watt AC, $1900
AW: Type in 3397 in at the support page, type in your serial number and see i f you must send your system in or not, this will determine the cost.
AW: The upgrade will be $470 for the card and the rest will be covered under warranty. However the Power Supply will cost you $100 on top of the $470.

I could literally go on and on, I have been told by so many techs so many different things its a joke...

You see the big picture of this is this sort of lack of coordination will affect other system specific upgrades. Its a huge RED FLAG and AW needs to resolve this. First 5500 owners got shafted on there ability to upgrade their GPU's the 9700 Pro with 256Mb or RAM, now here we go again with the 7700 and the ULTRA.

Its a matter of principle, no matter how trivial the upgrade may be, its being offered by another manufacture and AW STILL does not offer the upgrade. There is a problem there...
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post #12 of 46
9/17/05 at 5:14am
Thread Starter 
Quote:
Originally Posted by jaycat
BOOOOM! Did you guys see how AW-Steve just PWNED this thread?
What do you mean PWNED?
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post #13 of 46
9/17/05 at 5:14am
Thread Starter 
Quote:
Originally Posted by j.clausse
With the politic of alienware, the ultra requries a new motherboard.

The 7800 will require a new computer, i'm really sure abou this.

Where's the video module upgrade capabilities ?
Exactly...
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post #14 of 46
9/17/05 at 5:26am
Just wait and see what AW-Steve gets back to you with, he offered to help lets see where he gets you. No point in acting like a crack addicted midget looking for a twinky just yet.

BTW whats a SAVE-A-HOLE?
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post #15 of 46
9/18/05 at 1:55pm
you might as well wait for the go7800

http://www.vr-zone.com/?i=2706&s=1

NVIDIA is going to launch their mobile G70 to be officially known as GeForce Go 7800 GTX on Sept 29th and it will be available immediately on the day of launch. 7800 GTX Go is packed with 302M transistors and is clocked at 400MHz core / 550MHz memory. It will deliver twice the shader power, 1.6x more geometry than the GeForce Go 6800 Ultra launched a year back. It will have the same TDP as the Go 6800 Ultra and is pin compatible and comes with PowerMizer 6.0 technology. 7800 GTX Go scored 6642 and 14704 in 3DMark05 and 3DMark03 respectively compared to 7697 and 3425 on the 6800 Ultra Go.
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post #16 of 46
9/18/05 at 4:28pm
Quote:
Originally Posted by KOF-Lord
you might as well wait for the go7800

http://www.vr-zone.com/?i=2706&s=1

NVIDIA is going to launch their mobile G70 to be officially known as GeForce Go 7800 GTX on Sept 29th and it will be available immediately on the day of launch. 7800 GTX Go is packed with 302M transistors and is clocked at 400MHz core / 550MHz memory. It will deliver twice the shader power, 1.6x more geometry than the GeForce Go 6800 Ultra launched a year back. It will have the same TDP as the Go 6800 Ultra and is pin compatible and comes with PowerMizer 6.0 technology. 7800 GTX Go scored 6642 and 14704 in 3DMark05 and 3DMark03 respectively compared to 7697 and 3425 on the 6800 Ultra Go.
" That 3425 score is for the standard 6800go not the ultra."

See this
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post #17 of 46
9/18/05 at 7:07pm
Yup. Looks like the 7800 is slightly faster than an OC'ed 6800 ultra. However there maybe quite a bit of headroom for oc'ing. My 6800U runs @ 500/1200 perfectly. Some ppl have there's even faster. Hopefully that will be the case for the 7800
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post #18 of 46
9/19/05 at 5:11pm
Quote:
Originally Posted by Codename_47
Who said I was bitching?

Everytime someone expresses displeasure with AW, all the SAVE-A-HOE's come out in defense... This issue is ridiculous and needs to be resolved by AW, period.

Good for you, enjoy your machine...
You were bitching, then got pawned by AW-Steve, now be quite and go buy a Dell because thats all you deserve

Gotta love those kids that talk smack about AW with no proof of what they are talking about... And don't start saying you 'talked to them on the phone', go bitch somewhere else
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post #19 of 46
9/19/05 at 6:00pm
^ Jeez that was harsh.

Any news on a resolution, Codename_47? Let us know...
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post #20 of 46
9/19/05 at 7:01pm
Why would you not wait for the 7800?.....maybe that seems to logical and it is to be released the end of this month....
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