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A Dell XPS Tech experience. GPU temps - Page 2

post #21 of 45
I'm foolish?!? I don't see you contributing to how to resolve his problem.
All I was saying to him was to try it stock and see what happens from there. I garauntee you that if he had just taken it out of the box and tried FryCry again, it would probably be working fine.

Like I said, I have an XPS2 that runs FRYCRY and I have NO PROBLEMS with MAX settings. I also stated that I did not do anything different from stock other than uninstall / disable some apps that came with the system that I do not need.

So, Autochton why don't you CONTRIBUTE for once? :P N00B

Quote:
Originally Posted by autochthon
Sony, please read before you comment you appear foolish
post #22 of 45
Thread Starter 
ok I logged the interval's and it's worse than I thought. Using atitool I heated the GPU core up to 95C the observed it thru 5 cycles. The throttled periods lasted ~ 55 secs the non throttled periods lasted ~ 100 sec. That's over 35% of the time throttled.
post #23 of 45
What driver are you using? Version? Is it from Dell's site? etc...details please

Quote:
Originally Posted by autochthon
ok I logged the interval's and it's worse than I thought. Using atitool I heated the GPU core up to 95C the observed it thru 5 cycles. The throttled periods lasted ~ 55 secs the non throttled periods lasted ~ 100 sec. That's over 35% of the time throttled.
post #24 of 45
Thread Starter 
Sony, I will attempt to solve this problem but it is not "MY" job to solve this problem this is the responsibilty of Dell. I'll let other decide who the noob is. Your opinion carries no weight.

10 or so throttling cycles then a reboot.
post #25 of 45
Thread Starter 
newest Dell version 78.11
A4 bios
post #26 of 45
Sorry dude, but opinion does carry weight..if you only knew...


Quote:
Originally Posted by autochthon
Sony, I will attempt to solve this problem but it is not "MY" job to solve this problem this is the responsibilty of Dell. I'll let other decide who the noob is. Your opinion carries no weight.

10 or so throttling cycles then a reboot.
post #27 of 45
78.11? That may be the problem. As reported by other forums, the 78.11 is THROTTLED down because that particular version causes a 5-10 degree INCREASE as compared to the 77.24 prior.

Quote:
Originally Posted by autochthon
newest Dell version 78.11
A4 bios
post #28 of 45
Thread Starter 
I can switch back to the earlier version but I was having the same issues with it. I just loaded 78.11 about 3 hours ago at the suggestion of the Dell Supervisor who called me back. He asked me to try latest Bios and latest drivers. I was already running the latest bios.

After the reboot the throttling cycle has dropped back to 25%. 50 secs throttle 150 secs non throttle.

The non-throttle period is reducing every cycle I imagine it will reboot again here eventually.

Final update for the night, A combination of raising the back of the laptop up about 1/2 inch off the desk and cool night breezes have to allowed me to extend the non-throttle portion of the cycle it has taken 15 min for it to creep back up to 94C and though I expect it will hit 95 eventually it will likely take a while. This is a band-aid at best. I'd still appreciate any other atitool temperature readings from their XPS inspiron G2's thx
post #29 of 45
the cure for the dell syndrome: sager/pctorque/clevo

i would try some as5
post #30 of 45
Something doesn't sound right...

Not trying to be rude, but... Are you doublely sure you got all the options within "I8KfanGUI" that control the fan speeds? I've run into a similiar problem where the fans "read" 4k in one tab, but in another they are set to off or slow and that setting overides them! At 4krpms you should clearly hear both rear fans on the XPS Gen 2 headphones or not.

I just now measured my system under full graphics load with 3dmark... it does not go higher than 57c for the GPU.

If that wasn't it, have you tried forcing both fans to full speed?

Idle temps, at stock: GPU=50c CPU=35c
Load temps, at stock: GPU=57c CPU=44c

Pentium M 2.13ghz
Nvidia Go 6800 Ultra clock 450/1064 stock.
post #31 of 45
Thread Starter 
I'll describe what I hear and see in the monitoring window.

Under normal idle temps are ~32C CPU, ~55C GPU, high 40'sC for other sensors.
both fans show running "slow" Fan1. 2574rpm Fan2. 2810rpm. In a quiet room I can faintly hear the Fan 1, which controls cpu fan. I can not hear Fan 2 but a visual inspection shows it running. Occasionly the CPU temp drops below 32C and Fan 1 will stop and I can faintly hear Fan 2.

If I turn on ATItool or start a game within a couple of seconds Fan2 speeds up to "high" in the window ~3900 rpm. I can hear Fan 2 speed up when this happens. Within 15 sec or so after atitool starts temps get high enough for Fan1 to kick up to "high" this is very loud and obvious when it occurs.
post #32 of 45
I bet that Dell tech thought you meant 90F to 95F!


So despite both fans being on high, your GPU temps still reach 90C under load? Those fan rpms look normal, so do the temps. My DDR2 ram runs at the same temp as the GPU when idling, does yours?

I would take the laptop apart (using the Dell instruction guides for exactly this, link was posted around this sub-forum somewhere) and clean the GPU heatsink, then use Arctic Silver 5 or some other good thermal compound before putting it all back together... At this point, I'm guessing it's just a shoddy connection that becomes apparent under load. (Might try carefully inspecting for any evidence of past leakage from the GPU heatpipe while you're at it. An empty pipe might explain things as it wouldn't work under that kind of load and overheat like that.)

If the above doesn't cut those temps measurably... then logically it has to be 1) A bad card? (Does it run fine before it throttles?) or 2) A problem with that part of the cooling system. 3) Something else. That's the best I can do, maybe someone can suggest some other possible causes.
post #33 of 45
wow, thats high temps, mine runs idle at around 44C and the highest it goes its only 65C even highly overclocked and running Far Cry at 1920x1200.
post #34 of 45
I had my problems with overheating and the reason wasn't drivers, broken GPU or fans, it was DUST. Fans simply had so much **** on them it caused system to reach 95C. You can either take your lappy apart and remove the dust physically or blow some air into the cooler holes, you can use a vacuum cleaner or just your mouth, dust will come out, probably lots of it, after this procedure my temps went down to max 89C while playing BF2 (it was a very hot day) at max possible GPU load, no more throtteling so far.
post #35 of 45
Quote:
Originally Posted by KAROLOYDI
You don't by any chance use I9kfanGUI? Cause when I used it , it disabled my gpu fan and the temperatures went off the roof. When I went back to I8kfanGUI the problem stopped.
Just in case, after you uninstall it run regisrty mechanic to be sure.
I wanted to follow up on this post since I know abit about I9kfangui

First, you can mess up your system if you turn your fans off using the application, yes it allows you to do that.

No default settings will turn off any fans on your laptop.

If you have a 9300/xps2 you have 2 fans in your laptop, I9kfangui can control both.
If you have a 9100/xps you have 3 fans, I9kfangui can control all three, but it takes some tweaking and is very specific to the bios version you have on your laptop. By default it only controls 2 of the fans in the 9100/xps laptops, leaving the 3rd fan under bios control. Also note, your temps will be listed as 5c higher on the GPU (only the GPU) since I had to adjust this for the 9300/xps2 laptops incorrect readings.

If you enable direct fan control, think about just what your doing. Your taking control of the fans, if you leave them at low, they will run at low speed, if you turn them off, they are off.

By default the app settings for temp control are very relaxed, I did that for a reason. The fans kick into high gear at safe temps.

If you want to remove the I9kfangui registry keys, it's quite simple.
Delete the following key and the associated entries.
HKEY_CURRENT_USER\Software\CD\I9KFAN

If you don't want I9kfangui to control anything, set it to observer mode, it's only watching at that point. This will be the default setting when development of the application continues (no ETA yet).

If your running I9kfangui (or I8kfangui) and want to revert back to bios control, press FN + z (at the same time), this will return control to the bios.

Quote:
Originally Posted by autochthon
I'll describe what I hear and see in the monitoring window.

Under normal idle temps are ~32C CPU, ~55C GPU, high 40'sC for other sensors.
both fans show running "slow" Fan1. 2574rpm Fan2. 2810rpm. In a quiet room I can faintly hear the Fan 1, which controls cpu fan. I can not hear Fan 2 but a visual inspection shows it running. Occasionly the CPU temp drops below 32C and Fan 1 will stop and I can faintly hear Fan 2.

If I turn on ATItool or start a game within a couple of seconds Fan2 speeds up to "high" in the window ~3900 rpm. I can hear Fan 2 speed up when this happens. Within 15 sec or so after atitool starts temps get high enough for Fan1 to kick up to "high" this is very loud and obvious when it occurs.
Fan 1 (CPU) is larger and louder then Fan2 (GPU), from the information you posted (in the quoted text above), everything seems in order. The XPS2 run's alot hotter then the 9300 with the 6800go.
post #36 of 45
I used XPS2fangui to make fans run at full speed, it does make them run at full speed (4200+rpm) but only for a short period of time, after a while they rotate slower and slower until they reach the speed I start with (~3800rpm), in the end bios seems to take over fan control after all no matter how many times i set fans to max they crowl back down again.
post #37 of 45
Thread Starter 
Dust was the first culprit considered by every tech I've spoken with but there just isn't any. I've examined the system in detail it's been taken apart twice by tech's and no dust was present. It hasn't even been used much as I've had access to my desktop pretty much non stop since buying this laptop. I had doubts about a problem with the video card as this is the second one I've had and my temps have been nearly identical despite the switch. My only guess is that I've received 2 hot cards in a row .

I REALLY don't think software is the issue. I'm of the opinion, and some may disagree, that a video card should only throttle under extreme conditions ie fan failure, extreme ambient temps or poor airflow environment. Normal high resolution 3d gameplay it seems should be well within the standard design parameters for an advertised gaming laptop.

What's worse is I tried playing Neverwinter Nights which is an older game and still had the same throttling issues. So it appears it isn't restricted to the newest most demanding games.

As I mentioned earlier, I hesitate to tinker with my setup and possibly endanger my warranty. Normally I build my own systems but I'm trying to show some restraint and keep my fingers out of this laptop. Dell has contacted me and promised to deal with the problem. I'm willing to take them at their word. I'll see how it goes and let you all know.
post #38 of 45
Autochthon: If you are not overclocking, and you have had this problem with several cards... then have Dell replace the heatpipes/heatsinks and maybe even the fans. I find it highly unlikely the core would reach that temp on standard clocks, let alone twice.

Icy1007: That would be the reading of the GPU card Temp.

I'm pretty sure Auto is referring to the GPU CORE temp, which you can get only through ATI-Tool or through the nvidia temp display page on the display panel.

I've been trying my card at different overclocks, and even at a minimum 487/1150 settings the GPU core reaches 90c after 15 mintues of running ATI-Tool's burn in program, despite overriding the fans and setting them at 4k RPM. The GPU card temp never went above 65c even so. These cards throttle at 95c, or mine happens to throttle at 101c FOR THE CORE temp.
post #39 of 45
Thread Starter 
Kougar: The replacement video card is shipped with an integrated HS/pipe so it was replaced at the same time as the card. So your saying your GPU core hit's 90C after 15 min of ATItool ? that's good to know I think you're the first person to test it out and give me something to compare to. What does it do at stock clocks? Your card should throttle at 95C also; mine says 101C in the Nvidia driver tab but throttles at 95C.
post #40 of 45
Quote:
Originally Posted by autochthon
Kougar: The replacement video card is shipped with an integrated HS/pipe so it was replaced at the same time as the card. So your saying your GPU core hit's 90C after 15 min of ATItool ? that's good to know I think you're the first person to test it out and give me something to compare to. What does it do at stock clocks? Your card should throttle at 95C also; mine says 101C in the Nvidia driver tab but throttles at 95C.
Autochton, I really sympathize with you because I am in the exact same boat. My card went into throttling during BF2 exactly as yours is in Farcry. I had dell replace the video card and it still did it. I tried As5, and it would still slowly crawl up to throttle temp. I bought a laptop cooler and that did help extend it further, but no matter what, unless I was in a VERY cold room, the laptop would creep up and throttle back. I simply gave up. Short of returning the laptop, which I couldn't do because it was outside of the 30 days, i am stuck. Games that don't fully stress the GPU wont overheat, such as WoW, but heavy games will. I'm hoping the 7800 upgrade will resolve this huge shortcoming. In the meantime, I built a desktop box with an AMD 4800+ X2 and dual 7800 GTX's in SLI. I now only use my laptop on the road since using it as a true desktop replacement failed miserably.

Sigh.
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