NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › A bad Dell experience!!!!!!!!!!!!!!
New Posts  All Forums:Forum Nav:

A bad Dell experience!!!!!!!!!!!!!! - Page 2

post #21 of 50
9/18/05 at 2:39am
I am not anti Google. I use their search engine. I believe the toolbar is spyware. But, like you said, whatever floats your boat. I have not seen it cause a problem either.
Reply
Reply
post #22 of 50
9/18/05 at 5:20pm
Dell didn't cover problems with Internet Explorer? OH MY GOD!!!!!!! Stop the presses!!!!!!!! Stop buying from Dell immediately!!!!!!!!!!!!!!!
Reply
Reply
post #23 of 50
9/18/05 at 6:29pm
Thread Starter 
Thnx tjoseph .....you do make some good points. Good luck and much success with your business.
Next time I will contact the forum first for solutions to PC problems.
Reply
Reply
post #24 of 50
9/18/05 at 7:42pm
Quote:
Originally Posted by jerrybythesea
HI

Never installed the GOOGLE TOOLBAR....and I have 3 anti-spy software programs in additional to SPYBLASTER which prevents spyware...so how the hell did Google tool bar get on?? Dell SHOULD HAVE been nice enough to just tell me to delete the toolbar(5 secs) instead of asking for $239!! RIGHT??
Its not their job to tell you something you should know. And having 3 anti spyware programs on is a waste..
Reply
Reply
post #25 of 50
9/18/05 at 8:23pm
Quote:
Originally Posted by jerrybythesea
$239 WAS FOR 3 YRS software support.....not a bargain I think after spending that already for hardware support!!!

Have to agree with you on this one, we should not have to pay extra for warranties and product support certainly not at the prices they are asking.
Reply
Reply
post #26 of 50
9/18/05 at 8:43pm
Let's say you pay $20,000.00 for a new car and someone hits and runs your car in the parking lot of the grocery store the first night you get it home. Do you feel the dealership or car manufacturer should repair the dent for free just because you paid a lot of money for the car and you didn't think it was fair you should have to pay more for insurance after paying so much for the car? Software support is not covered under most hardware warranties. If you are not a computer expert and don't have a friend or relative that is, you will have to pay extra for software support. $239.00 is not that much money for unlimited support for three years.

Tom
Reply
Reply
post #27 of 50
9/18/05 at 10:09pm
for one thing, no dell shouldnt have helped you out with a software problem.
the google toolbar, DOES NOT INSTALL on its OWN, and isnt bundled with anything. YOU or SOMEONE ELSE installed it. period.
and incase my opinion just happens to matter to anyone, no i dont consider it sypware, because it doesent install on its own, its easily removed, and it ASKS you during the install if you are ok with what its reporting! The google toolbar is a GREAT tool for internet explorer, and if you dont want any "spying" going on, then you just say so during the install and have it turn off advanced features.
Reply
Reply
post #28 of 50
9/18/05 at 10:28pm
Thread Starter 
Hey acr2001...I can tell you with 100% certainty that neither I or anyone else installed the GOOGLE TOOLBAR. I also spoke to 2 friends and voila....they have the toolbar too!!!
Reply
Reply
post #29 of 50
9/18/05 at 11:16pm
does anyone else know of the google toolbar installing itself as jerry says it did?

If its true, than this is something new because the google toolbar never did that, and i really doubt google would do that.
Reply
Reply
post #30 of 50
9/18/05 at 11:23pm
Thread Starter 
Hey acr2001... what I think is happening is a dispute is going on between MICRS and AOL (THEY MAY MERGE) and what is holding it up is Micros wants AOL to give up using GOOGLE AS search tool. I have aol. So maybe Micros is placing this toolbar on PCs....who knows. This has all been in the news. What do u think??
thnx
JERRY
Reply
Reply
post #31 of 50
9/18/05 at 11:27pm
Thread Starter 
Or AOL is placing them on PCs I mean
Reply
Reply
post #32 of 50
9/18/05 at 11:27pm
Quote:
Originally Posted by jerrybythesea
Yesterday could not access internet explorer so with my extended 3 yr warranty still in effect, I decided to call on Dell for immediate help. What a tough time they gave me, saying my extended warranty does not cover software help which Explorer is(even tho THEY WERE THE ONES who intalled it on my PC) AND THE OFFERED to help if I BOUGHT additional insurance for software help at $239!!!!!!!!!! Of course i declined after threatening to bad mouth Dell to all my friends.
The resolution to my problem came from Microsoft(at $35 fee)......The GOOGLE TOOL BAR had to be deleted from my PC which prevented me from accessing EXPLORER.
Anyone ever hear of this problem??

your joking right? This is a JOKE... hahhaha I get it.
Reply
Reply
post #33 of 50
9/19/05 at 2:23am
Quote:
Originally Posted by jerrybythesea
Hey acr2001... what I think is happening is a dispute is going on between MICRS and AOL (THEY MAY MERGE) and what is holding it up is Micros wants AOL to give up using GOOGLE AS search tool. I have aol. So maybe Micros is placing this toolbar on PCs....who knows. This has all been in the news. What do u think??
thnx
JERRY
Please supply source as to where you heard "this has all been in the news".
Reply
Reply
post #34 of 50
9/19/05 at 11:16am
Quote:
Originally Posted by Richard Carver
oh...ma...gah...
x2 lol
Reply
Reply
post #35 of 50
9/19/05 at 12:02pm
Quote:
Originally Posted by acr2001
for one thing, no dell shouldnt have helped you out with a software problem.
the google toolbar, DOES NOT INSTALL on its OWN, and isnt bundled with anything. YOU or SOMEONE ELSE installed it. period.
and incase my opinion just happens to matter to anyone, no i dont consider it sypware, because it doesent install on its own, its easily removed, and it ASKS you during the install if you are ok with what its reporting! The google toolbar is a GREAT tool for internet explorer, and if you dont want any "spying" going on, then you just say so during the install and have it turn off advanced features.
Google Toolbar is bundled with Winzip and other software such as RealPlayer. It has an opt out option, but it is installed by default.

http://www.betanews.com/article/prin...Zip/1118778894
Reply
Reply
post #36 of 50
9/19/05 at 1:40pm
the google bar is an install option on some software..prob just installd something and didnt watch all the check boxes on the installer
Reply
Reply
post #37 of 50
9/19/05 at 3:41pm
I deliberately installed the google toolbar on my pc and have never had any problems assocated with having it installed.
Reply
Reply
post #38 of 50
9/19/05 at 6:56pm
first off, thanks for that tjoseph, i didnt realize that.
joatmon - yes ditto on that one.
jerrybythesea- man, AOL decided that they wanted to allow people to bid to buy out their search functions, and microsoft declined. Its COMPLETELY unrelated to your issue, and i have to admit, it did cause me to laugh. Im not trying to be nasty or anything, but theres NO WAY man.
Reply
Reply
post #39 of 50
9/19/05 at 9:07pm
Thread Starter 
HI

Hate repeating myself...but I DID pay microsoft to solve my problem of accessing internet explorer and the said Google toolbar (SPYWARE-YES) was the problem!! They told me to delete it and I did. No more problems. The technician knew that the toolbar WAS THE PROBLEM because she told me that I was the 3rd person that evening with the same problem.
Just upset that a 5 sec solution set me back $35.
Reply
Reply
post #40 of 50
9/19/05 at 9:11pm
Thread Starter 
And I heven't installed any new software in last 6 months!!! And I still think AOL may have installed it to interfere with microsoft's software. ANd I don't find ANY HUMORE in it ACR 2001.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Dell Notebooks - General
NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › A bad Dell experience!!!!!!!!!!!!!!