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A bad Dell experience!!!!!!!!!!!!!! - Page 3

post #41 of 50
9/19/05 at 9:13pm
The Google Toolbar is not spyware.
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post #42 of 50
9/20/05 at 1:28am
sorry jerry, i tried to be nice, but man your just computer illiterate.
mods - i suggest closing this thread before it turns into a flame war...
google toolbar -not sypware


google toolbar was causing a problem with your specific computer because something else was incorrectly set up - google toolbars uninstall correcting the problem was probably just a lucky fix.

how can you think "aol installed it to interfere with microsofts software"? do you think these people actually sit there watching YOUR computer and doing things like that? none of the big companies do things like that. there are no gremlins inside your computer.
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post #43 of 50
9/20/05 at 1:52am
Thread Starter 
Hey acr---I do admit that I am not too advanced w/computers(but not PC illiterate), but it is hard to believe that the Micros technician just got lucky with telling me to delete the toolbar, especially when she told me others had this identical problem. Why would she lie?
Just strange how the toolbar got on my PC .
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post #44 of 50
9/20/05 at 2:18am
This whole thread is just simply USER error on software installation or non technical skills needed for basic software use/installation. Dont kill the guy, he is learning. However it is NOT Dells fault here.
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post #45 of 50
9/20/05 at 2:32pm
Quote:
Originally Posted by jerrybythesea
HI

Never installed the GOOGLE TOOLBAR....and I have 3 anti-spy software programs in additional to SPYBLASTER which prevents spyware...so how the hell did Google tool bar get on?? Dell SHOULD HAVE been nice enough to just tell me to delete the toolbar(5 secs) instead of asking for $239!! RIGHT??
you probably installed some software of some sort and the google bar was piggy backed on that software, this happens often with freeware/shareware and if you click "okay" it doesnt matter how much anti spyware you have.
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post #46 of 50
9/20/05 at 2:34pm
Quote:
Originally Posted by jerrybythesea
HI

Never installed the GOOGLE TOOLBAR....and I have 3 anti-spy software programs in additional to SPYBLASTER which prevents spyware...so how the hell did Google tool bar get on?? Dell SHOULD HAVE been nice enough to just tell me to delete the toolbar(5 secs) instead of asking for $239!! RIGHT??
you probably installed some software of some sort and the google bar was piggy backed on that software, this happens often with freeware/shareware and if you click "okay" it doesnt matter how much anti spyware you have.


ALSO, you have to run spyware frequently, every couple of days to get rid of the stuff, you dont just install it one day and POOF, no more spyware, you have to constantly update the anti spyware software and use it regularly.
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post #47 of 50
10/10/05 at 12:14pm
after reading this topic:

0. M. G.

people like this dont deserve to have computers
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post #48 of 50
10/10/05 at 1:12pm
Quote:
Originally Posted by jerrybythesea
Yesterday could not access internet explorer so with my extended 3 yr warranty still in effect, I decided to call on Dell for immediate help. What a tough time they gave me, saying my extended warranty does not cover software help which Explorer is(even tho THEY WERE THE ONES who intalled it on my PC) AND THE OFFERED to help if I BOUGHT additional insurance for software help at $239!!!!!!!!!! Of course i declined after threatening to bad mouth Dell to all my friends.
The resolution to my problem came from Microsoft(at $35 fee)......The GOOGLE TOOL BAR had to be deleted from my PC which prevented me from accessing EXPLORER.
Anyone ever hear of this problem??
LOL... Thanks for taking dell support time away from people with real problems.
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post #49 of 50
10/10/05 at 7:53pm
lol im with everyone else... it's not dell's fault.
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post #50 of 50
10/10/05 at 7:55pm
You can get this toolbar AUTOMATICALLY installed by various sites and or programs you install.

When installing a program/game I always use the CUSTOM option if available. This lists what is actually being installed. You wouldn't believe half the stuff that some programs will install from TYPICAL install. Educate yourself - read the EULA and install with an open-eye...


Quote:
Originally Posted by jerrybythesea
Hey acr2001...I can tell you with 100% certainty that neither I or anyone else installed the GOOGLE TOOLBAR. I also spoke to 2 friends and voila....they have the toolbar too!!!
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