New Posts  All Forums:Forum Nav:

hp dv1311se dead

post #1 of 25
9/18/05 at 1:05pm
Thread Starter 
what's forum, i have a hp dv1311se (dv1000 series of hp pavilion) and it just went dead. it was on and my wife picked it up and it just went dead. no lights no nothing. won't show any sign of life. i've done a lot of work on desktops but never a laptop but i took it apart anyway and checked to see if everything seemed to seated tightly, but still couldn't get it to show life. can anyone help with this problem. Thanks in advance for any advice.
Reply
Reply
post #2 of 25
9/18/05 at 2:18pm
Make sure the AC Adapter is plugged in... Let it charge... There should be a charge light when you plug in the AC... if not let me know... Also make sure the light on the AC adapter is on...

Also what colors are the 2 lights?
Reply
Reply
post #3 of 25
9/18/05 at 8:45pm
Thread Starter 
thanks for the reply teckng778, the light for the ac adapter is actually on the laptop, but it dosen't come on. i've tried removing all the extra stuff to see if was shorting out the laptop, removed the cpu and reseated it, removed the cmos battery and everything. still nothing has helped. do you think the board is gone and can new one be purchased for this computer.
Reply
Reply
post #4 of 25
9/18/05 at 9:25pm
Do CPR on the power button... Heres what you do...

1) Remove the battery..

2) Remove the AC Adapter

3) Press the power button repeatedly a few times...

4) Plug in the AC Adapter ONLY...

5) Repeat step #3. Stop as soon as you hear the fans turn on... It should work with in the first 10 presses...


If that doesnt work then you may have a bad power jack on back of the laptop which is connected to the systemboard. In many cases you can solder it back on. However its a pain... You can also buy a new board or have HP replace it if its under warranty... If its not you can go to someone like, ikenfixit.com (Ill have him look at this if you like)... If i remember correctly and am correct about your problem i think he will charge you $169.00 USD to fix the problem.
Reply
Reply
post #5 of 25
9/18/05 at 11:35pm
Thread Starter 
i tried the cpr method but was still unable to get any results. the laptop is a 1.7 centrino, 512mb, onboard intel video, 100gig hdd. i had just reinstalled winxp pro on it about 1 week before it stopped working. used all the drivers from the hp web site. for some reason i could never get the drivers for the usb port to work. i guess i should have given all this info in the first post. sorry for being late with it
Reply
Reply
post #6 of 25
9/19/05 at 1:17am
The part i think you need, which is the systemboard is part no: 393655-001

Its about $450 though HP but you may be able to find it on ebay for cheaper... That would be the easiest fix... Because i think you have a damaged power jack which is connected to the laptop... Though Im not 100% sure... Someone will need to look at it.

If its just the jack someone that knows what they are doing like ikenfixit, would likely fix it for about $170... If its the system board it will be what ever they can get the board for plus the labor... Bottom line, someone needs to look at it.
Reply
Reply
post #7 of 25
9/19/05 at 3:06am
Thread Starter 
Tekng778, if i send it to ikenfixit, and the diagnose the problem and tell me what the what the repair price will be and i don't think it's worth getting fixed what will i have to pay. i know i will have to pay shipping but what will they charge me for there diagnostics. if it's too expensive for me i can just use the parts in my other laptops. i bought the hp for my wife but would love to have the dvd+/- in my 2.6 p4 dell. she'll never use it anyway. my brother works for dell in the referb department. i told him how helpful this forum is and he says that he will be dropping in from time to time to see if he can help out with some of the problems people have. thanks for all the help
Reply
Reply
post #8 of 25
9/19/05 at 3:11am
I dont know what it will cost to have ikenfixit diagnose the problem... Personally, if it were me... I would part the machine... The hard drive is worth a good deal. So is the processor... Memory is cheap, batteries are worth about the same as memory... Screens are worth a good deal, CD-rom drives are also worth lots...

Im glad we can get more people on the forums and any help in any of the sections would be greatly appreciated...
Reply
Reply
post #9 of 25
9/19/05 at 3:47am
Thread Starter 
man, i really like the look of the laptop and the screen looked a lot better than mine. i think i'm gonna email ikenfixit to see what they think it will be to diagnose the machine, and if it dosen't cost more than 300usd to repair i'll have it repaired. like i said the machine performed greatly when it was working.
Reply
Reply
post #10 of 25
9/19/05 at 1:27pm
I think thats a good choice...
Reply
Reply
post #11 of 25
9/26/05 at 1:37pm
this is a disturbing trend that i am seeing with this model notebook... lots of dead motherboards... unit is out of warranty already?? if u give me serial/model i can verify for you if you like.
Reply
Reply
post #12 of 25
9/26/05 at 3:07pm
Quote:
Originally Posted by d0dg3man
this is a disturbing trend that i am seeing with this model notebook... lots of dead motherboards... unit is out of warranty already?? if u give me serial/model i can verify for you if you like.

Do you work for HP or something...?

I would recommend against giving this man your serial/model... If you call HP/Compaq they can check the information for you.
Reply
Reply
post #13 of 25
9/26/05 at 4:29pm
Quote:
Originally Posted by Teckng778
Do you work for HP or something...?

I would recommend against giving this man your serial/model... If you call HP/Compaq they can check the information for you.

or u can check yourself... wow trying to help out and this is the kind of response i get eh...

CHECK WARRANTY

also no i dont work for hp.. i am however an asp for them.. thanks!
Reply
Reply
post #14 of 25
9/26/05 at 4:45pm
Quote:
Originally Posted by d0dg3man
or u can check yourself... wow trying to help out and this is the kind of response i get eh...

CHECK WARRANTY

also no i dont work for hp.. i am however an asp for them.. thanks!
lol... Yes well many home users prefer to speak to someone... Its a 2 minute call...
Reply
Reply
post #15 of 25
10/1/05 at 8:32pm
fyi...

had another one of these come in... not looking good .. lots of motherboards failing prematurely
Reply
Reply
post #16 of 25
10/1/05 at 9:03pm
Quote:
Originally Posted by d0dg3man
fyi...

had another one of these come in... not looking good .. lots of motherboards failing prematurely
I would love to get my hands on a failed unit? Does it look like its heat related? Are capacitors leaking... Anything?
Reply
Reply
post #17 of 25
10/2/05 at 12:04am
Quote:
Originally Posted by Teckng778
I would love to get my hands on a failed unit? Does it look like its heat related? Are capacitors leaking... Anything?
hp doesnt ship parts for asp repairs within first year.. never actually take them apart.... could possibly check the next unit i see if i have time
Reply
Reply
post #18 of 25
10/2/05 at 1:08am
Okay...
Reply
Reply
post #19 of 25
11/15/05 at 2:29pm

me too

Hey, my DV1311SE laptop just went dead as described like others. As it was still under warrenty, (only 2 months old) it was sent for repair. I received it back yesterday from FedEx, and i was so happy that it worked (as i am useless without my computer) Anyway i was in the middle of writing a paper for school (last minute of corse) AND IT DID IT AGAIN. i was so upset. no lights, no nothing. Called up HP, i have to send it back again.

What bothers me is that when i sent it the first time, they had told me that it was the motherboard, and that motherboards for this laptop are 'backordered'. So it was to take a little longer, ok that is fine. But they told me last night that they 'reworked a washer', and did nothing to the motherboard, and now they will need to replace the motherboard.

Now i am not good with the mechanics of laptops, but the person i spoke with could not tell me what 'reworked a washer' ment either.

Just thought that i would share my story with ya'll, as i anxiously await the return of my functioining laptop
Reply
Reply
post #20 of 25
11/17/05 at 7:53am
We dont charge for diagnostics here at all.. These will most likely be another HP issue soon.. New Centrino design boards also are subject to failing FET's like the older units. List what these are doing.. IE Power on No POST no BOOT? Or completely dead? We can help...
www.ikenfixit.com
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: HP, Compaq and Voodoo Notebooks