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Power Supply interference with Audio

post #1 of 17
Thread Starter 
Hey guys,

I'm pretty happy with the DAW I've set up using my 4760 and the Echo Indigo 24/96 cardbus soundcard to do recording and what not. However, I have been having a problem with an extreme buzzing sound anytime I plug in a device to the soundcard. The indigo is the second I've tried with the same buzzing problem, so I doubt it's specific to the card I'm using. Just a few minutes ago, I realized that if I unplug the laptop from the power supply, the noise utterly vanishes. I'm pretty sure that the power supply is the culprit.

Anybody have any idea what's going on here? Is it the proximity of the power supply to my equipment (doesn't seem like I can get it far enough away to stop causing interference) or is it the power signal *itself* that is causing this interference (this is what I suspect)? Any suggestions on how I can record without having to constantly run on battery would be very welcome.

Thanks,

Jeremy
post #2 of 17
This is very odd. I have heard about the interference when using the built-in audio card, but the Indigo always seemed to solve (workaround) it...

This is strange, perhaps something is up with the PCMCIA slot? How strong is the buzzing?

-myrkat
post #3 of 17
Thread Starter 
The buzzing is not terribly strong, but strong enough to cause recordings to be unusable.

There are other manifestations of this problem that rule out the PCMCIA slot being a problem.

One, I used to have a USB soundcard that had the exact same problem.

Two, anytime I tried to hook the headphone out to a recording device, I got the buzzing again.

This buzzing occurs ONLY when the power supply is connected to the computer, so it sounds like there's something in the power signal that is just messing something up. It's scary.

Damn, I was hoping somebody had heard of this one before... guess I better get on the phone with Sager Tech Support...

Jeremy
post #4 of 17
Probably some frequency interference from the power supply. This was the culprit in the built-in soundcard problems, but as I said, a PC-Card (Indigo) usually fixed / bypassed that.

I'm wondering if there is just unusually high freq. resonance from the AC power or power supply inside...? Some things to try: NEW power adapter (the plug/brick part); or a new powersupply (meaning: send you machine in and have it replaced).

Not really a desirable solution, but that's where I'm thinking you might be headed.

-myrkat
post #5 of 17
Thread Starter 
Myrkat:

Are you saying you have experience with a 4760 and the Echo Indigo (or a PCMCIA card) working properly when the former is plugged in?

What bugs me is that USB had the same problem. I think there is some resonance problem as you suggested, but I don't have the electronics background to know whether it is the specific power requirements of the 4760 that causes it or if it is a fault in the power supply path.

If so, then I definately need to get some satisfaction from Sager Tech Support. I would like to think this is a problem and not just a "feature" of these Sagers... 'cause if it is, I need to dump it and go a different route...
post #6 of 17
No, I do not have any experience with the Echo Indigo or the 4760. I was refering to past posts in general regarding sound buzzing problems (I think they were on the 56xx series, but there could be others). The solutions in those threads was to use the Indigo and that seemed to solve it for the people having the problem.

Sorry for any confusion, but I am just going by memory here of past threads. Search around the forums, and you'll see the ones I mean.

-myrkat
post #7 of 17
Are you sure it's not a grounding loop that needs to be fixed? If it is, get a power strip and plug all audio and audio/computer related equipment into the same outlet or grounding system. If you have any direct boxes, try using the ground lift.

If the problem has occured with multiple sound cards in the same system, it has a very strong likelyhood to be a grounding issue.
post #8 of 17
Thread Starter 
Thanks for your reply! The resource that this forum provides Sager's customers is one of the main reasons I went with them. Your comments are very much appreciated.

Actually, just before I got your post I had found and was reading a thread on grounding loops.

Ok, no direct boxes (but I can get one if need be) but you're basically saying that if all my gadgets plug into the same outlet, the grounding loop problem will not be an issue? So I can just chain power strips together as long as they're all plugged into the same outlet?

If that's the case, I feel really stupid :-)

If you have a second and some patience, could you explain why they all have to be plugged into the SAME outlet? Just curious (I'm always trying to learn more about EE)... doesn't make sense to my brain since as long as all devices are being grounded, why should it matter that they're not grounding to the same place? Does it have to do with the different resistances of the different devices on the audio chain (in other words, are some devices grounding through the audio "circuit" rather than through the power circuit)?

Thanks,

Jeremy
post #9 of 17
Well, a ground loop in an audio system causes problems because there can be variances from one ground to another. This can cause problems for a lot of things actually. (A bit OT, you can blow out a parallel port if you have a printer and a computer with a grounding issue) What can happen is that there can be voltage differences between the ground, and voltage creates current. This current will flow through the system and can be detected as a buzz in the output. You can eliminate the ground loop by removing as many ground points in the system as possible, or by placing as many devices as possible on the same ground.

Generally, by placing the equipment on the same outlet, you will be grounded to the same spot, but actually that might not solve the ground issue entirely.

Ground loops can be difficult to understand, and are caused by many many things, so can be difficult to fix. What type of recording equipment are you using? Mixers? Multitrack recorders?

One thing you can easily do is to use a power isolator, which can break the ground loop. You could also, but maybe NOT safely, use an ungrounded to grounded AC plug adapter for the laptop power supply. I am not sure, but the PSUs for the Sager laptops may actually not need the ground, but I am not sure.

I don't recommend removing the ground of something that has it, because it can cause damage, and safety hazards.
post #10 of 17
Hey GreenL, just thought I'd toss in my 2 cents. I just got the 4760 about a month ago. It was horribly noisy as far as the built-in card went. First I purchased an Aardvark USB3 which was a nice card and extremely silent, but didn't have the ASIO support I needed. So I settled for the M-Audio mobile-pre, which, while not as silent as the aardvark is still quite quiet, during operation and when I'm plugging and unplugging. It's interesting that the Echo doesn't filter out the power supply noise at all. FWIW, still haven't ironed out my audio-in problems--don't know if it's the mobile pre, my software or whatever...can't record with it yet. using FLS as my host software. good luck.
post #11 of 17
No sound card can filter out a ground look issue, especially if the sound card isn't part of the problem.
post #12 of 17
Thread Starter 
Well, back to the drawing board: as you hinted, putting all the devices on the same outlet did not work. Here's the facts about what's going on right now:

I have two devices plugged in: a Roland Jp-8080 synthesizer and the power supply for the 4760.

I have an Echo Indigo pcmcia soundcard. I'm going from the jp8080 into the soundcard in, and soundcard out to the headphones. No other points exist on this system.

As I'm typing this, I have the soundcard turned all the way up and am listening to a lovely buzzing/interference/staticy sound that clicks every once in a while when the hard drive is running. Anytime I do anything on the computer, of course, the sound changes. Frankly, it just isn't acceptable for what I got the computer for: recording.

So tell me more about power isolators :-) or anything else you can think of which I could try to solve this problem.

Jeremy

P.S. One more thing. I have another synthesizer that is fine, never has any problems regardless of whether the laptop is plugged in or not. Also, I have a roland amplifier that doesn't like my laptop plugged in either. Now I'm starting to think it's some japanese roland problem.... hmmm... your help is greatly appreciated.
post #13 of 17
Thread Starter 

Sager Tech Support's response

Sager tech support told me to use a 3 prong to 2 prong converter so the ground prong is not used. They assured me it is not unsafe and would not affect the warranty. So I'll see if that works unless one of you EE guys says otherwise.

Jeremy
post #14 of 17

Audio noise: use a 3 prong to 2 prong converter

I had the same audio noise problem when power supply connected. A real issue when playing midi instruments... The 3 prong to 2 prong converter solve it right away. Thanks.
post #15 of 17
When searching for ground loops any item in the chain can be the culprit. As we have already heard adding the handy little grey 3prong to 2prong adaptor can work wonders. When trouble shooting add one thing at a time... and keep the adaptors close by...you may need to add them or remove them...also look for ground lifts of your units.

Sometimes running a lead cable from chassis to chassis can reduce or eliminate noise...this way the grounding isn't through your audio cables.
post #16 of 17
I wanted to offer my solution to the "laptop noise from power supply" issue... I am using an Echo Indigo IO PCMCIA laptop sound card, a Furman PL8 power conditioner with a Rolls line mixer, Alesis midiverb, Behringer vocal processor, and ART 31 band graphic eq all plugged into this furman unit. When I plugged in my laptop to record guitar in Sonar3, the laptop would buzz and hiss--particulary with cursor and mouse movements. ARRGHHH! I read on this forum that 'lifting' the ground on the laptop using a 3 prong to 2 prong adapter would help, and this solution has in fact SOLVED MY PROBLEM!

However, please read the following regarding "one common ground":

My situation is not likely dangerous because I am using the Furman to drive all my units, including the laptop, and the Furman common ground applies to all units plugged into it. This Furman unit is specially made to power a bunch of devices, filter a certain amount of line noise, and offer some decent surge protection...

However, use any solution at your own risk... but having one common ground power strip or power supply unit (like the Furman) will make ground-loop trolls go away and can make laptop recording enjoyable!

Jeff
post #17 of 17
yeah unplug the powerbrick and sound is nice and clear , maxed out speakers connected to it and no annoying beep and fuze/static.

fixed it, so we know its not internal now .

DaveM
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