Originally Posted by DontUhatePanta
jesse im hearing your pain too dude.. most of the guys here havent had much to do with alienware australia (mind u it sound like they could be very similiar to AW world wide)... Ive had a few bad dealings with them myself and it is very true they dont seem to be organised or know what to tell you.. i cant stand the whole "call me back on friday.. it should be ready then".. thats pretty damn poor CS...
Ive just placed an order though and live in hope that AW will do it right.. im not in to much of a hurry though for my 7700 so there isnt really much AW can do wrong lol... Will obviously keep everyone posted as to how that goes though.. but tell me dude, if you can.. where was the bottleneck with your order? what did you order? or basically they just kept telling you different stories each time you called..? Damn dude sorry you got screwed round so much, that sucks
Cheers thanks man
Well the problem basically as I stated , and yeah it does suck... I think when your paying for a premium product you really need premium service... and its just not there.... If you can handle the wait and can handle that if something happens to your laptop , chances are you wont see it for a month or more....then thats all good... I guess I got excited and bought from AW before reading the forums...
And to be honest I dont care if they are running the company from the back of the truck... after one month youd expect they would have an insight on your machine... instead of playing dumb...
Well good luck with your machine bro
Hope it works out for you... think im gona buy from another place or build my own , which sounds the best way to go ....Ive been building machines for about 15 years and if the parts are available ill build the latop... I always research the best components and my machines never have major problems .... besides the odd fan that dies... they hold together real well..