Originally Posted by Alienware-Steve
The information you have been given by the techs were preliminary estimations at best, and do not reflect the final price of the upgrades.
I apologize for the lack of concrete information. It is too soon to make any claims regarding this issue.
The answer you just gave me has been given to me before. THE TECHS SHOULD NOT BE GIVING OUT PRELIMINARY ESTIMATIONS PERIOD. AW has simply dropped the ball on the ULTRA/7800 upgrade, period. You sell a machine that is being upgraded by other manufactures and AW customers know about it and your doing nothing about it as a company to satisfy our upgrade requests.
As mentioned, I am in the process of opening up a line of dialogue with the president to get something done about AW's poor business practices. AW claims to be on the edge of technology and this couldn't be farther from the truth.
I could write forever but I will save it for your president...
I will update everyone soon...