Originally Posted by jbenne3
How Long does phase 9 take? Is this the longest phase to get through because I have been waiting for 5 days now for an update? IF anyone has an answer feel free to post, or if you just want to talk about your genereal experience by all means talk away.
Don't believe the "Phase" hype...trust me. I've been in Phase # 11 for 15 days now. I've called and they tell me the phases are a "general indication" of where you are in the process, not an exact measurement to any degree. They tell me things are just fine and that my machine will ship in the 3-4 week window they've provided.
I've made 3 changes to my config thus far so I cannot complain one bit...I've also saved a ton of money b/c Alienware has been very fair about a few things and owned up to a mistake on their end (Dual Channel debacle). I feel very good so far about this company and their support systems...but I do not have a machine yet and the true judge will be the "product" itself...so don't let me fanboy too much just yet.
Just hang in there and if you want an honest answer, give them a call...don't believe the website.