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Hard Drive problems?

post #1 of 5
9/24/05 at 11:06pm
Thread Starter 
Hi there. First time post. I'm having a few problems with what I think is my Hard drive.


Today when I went out, I shut down the computer, but I noticed it didn't shut all the way down. It was hanging on the "shutting down windows" screen. Now, when I try to turn it back on, it tells me I have a problem with my RAID setup.

I've tried using my AlienRespawn CD/DVD but it says the destination is too small.


Any suggestions? I'm about fed up here. Upon recieving my computer (Couple of weeks ago) The mouse was broken. No problem, I went out and bought a new one. Then, I found out that my Slot-Load DVD drive wouldn't install stuff correctly... again, no problem I went out and bought an External USB drive and everything was Okay. Now this... ARGH!


Specs: (This is a copy/paste from the email confirmation they sent me.)

Processor: Intel® Pentium® 4 540J Desktop Processor w/ HT Technology 3.2GHz 800MHz FSB 1MB
Operating System: Microsoft® Windows® XP Professional with Service Pack 2
Warranty: 1-Year AlienCare Toll-Free 24/7 Phone Support with Onsite Service
Automated Support: AlienAutopsy: Automated Technical Support Request System
LCD Display: 17" WideSXGA 1680 x 1050 LCD Clearview Display with Built-in Camera
Motherboard: Intel® 915P PCI-Express Chipset
Memory: 2GB Dual Channel DDR2 SO-DIMM at 533MHz - 4 x 512MB
Video Card: Area-51m 7700 NVIDIA GeForceâ„¢ Go 6800 Ultra with 256MB of DDR3 memory
Hard Drive: Extreme Performance - RAID 0 - 120GB (60GB x 2) 7200 RPM ATA100
Primary CD ROM/DVD ROM: Slot load 8X Dual Layer DVD /-RW / 24X CD-RW Combo w/Software
Sound Card: Creative Sound Blaster® Audigy® 2 NX USB External
Primary Battery: Alienware® 7700 series 12-cell Lithium-Ion Smart Battery Pack
Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem
Wireless Network: External Wireless 802.11a/b/g PCMCIA Card
Floppy Drive: USB Floppy Drive
AlienRespawn: Alienware® Respawn Recovery Kit
Headphones: Zalman ZM-RS6F Surround Headphones
Mouse: Microsoft® IntelliMouse Explorer 4.0 - USB - Saucer Silver
Games: Battlefield 2
Games: Half Life 2
Game Controllers: Saitek X52 Flight Control System
Free Alienware T-Shirt: Free Alienware® T-Shirt - Black
Desktop Enhancements: Exclusive AlienGUIse Theme Manager
Free Alienware Mousepad: Free Alienware® Mousepad




*******UPDATE*********
I've fixed my problem. I simply deleted the RAID 0 configuration without deleting the boot sector. Then made a new RAID 0 exactly the same without initializing it. Viola, works just like it did before, and no reformatting, or data loss.
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post #2 of 5
9/25/05 at 11:37am
Thread Starter 
Sorry for the double post. Does anyone have any ideas or suggestions?

Does it even sounds like harddrive failure?
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post #3 of 5
9/25/05 at 11:41am
You didn't get any replies because you posted in the wrong section...I moved this to the Tech Support section for you so maybe you'll see a few hits.
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post #4 of 5
9/25/05 at 11:58am
dude, thats exactly the same problem i had when i got my pc from AW, it would not shutdown and would always hang at the shutdown screen, i used the respawn disc and it still does it, so i eventually tried the xp disc that also comes with the computer and bingo, no more hangs on shutdown, so if you ask me, AW install of windows = messed up and also so is my respawn disc = waste of money....

why did you buy replacements for stuff that was faulty ? AW would send new ones to you in a matter of days..

i know if any of my stuff was faulty, it would be thrown back in the direction of AW, i sure as f00k would not pay for replacements.

but anyway, i had buggy pc aswell and i was kinda regretting my purchase, but after a week of dedicated support from AW, I even got a phonecall from 1 who said he seen one of my posts and would like to help, wtf, after that i can no longer say that my pc is bugged...

ok back to your question, your raid setup = shagged, insert respawn disc and then goto the span across something so it installs onto both ur drives, then pick the biggest harddrive that it allows you to pick and it will wipe that and copy new stuff to it, you get the too small error because you are probably trying to copy it to the 8mb partiton that is spare. i cant remeber how it goes exactly because as i say, my respawn cd is crap.

if in doubt phone the free support number and get them to walk you threw it.
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post #5 of 5
9/25/05 at 2:22pm
Thread Starter 
I'm trying to get a little bit of help here first. Because it's quite hard to understand the guys on the phone. No offense to them, but I have to have them repeat things a lot.


I can't start up, it claims there's no operating system to be found once I tell it to continue booting up after it tells me I have a problem with my RAID setup. As for where to put the DVD image to, there's only 1 selection.



Oh, one more thing. When I was trying to use my XP CD a while back (While I was trying to troubleshoot my DVD drive problem) It wouldn't install. It would find no partitions to install to or repair. (If I pressed Enter, or the arrow keys or anythign, it would go to a BSOD)I attributed this to the fact that I didn't install the RAID drivers before I went to that screen and shrugged it off and told myself I'd come back to it later after exhausting all my other options.
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