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Boot issue... ram? - M40

post #1 of 7
10/1/05 at 2:34am
Thread Starter 
I got an M40 less than 2 weeks ago and have started running into some problems with boothing it up. I have had 2 occasions where it loads the toshiba screen and then freezes on a black screen with only a cursor flashing in the top left hand corner. I end up havign to turn it off and on several times before it will begin loading windows. The most recent time this happened, even after it started to load windows it ended up going to the deadly blue screen and said it was dumping memory to disk.

Last week I installed an extra 512 mb of ram so I have a suspicion that this may be what is causing the issue. Is this the likely cause? The problem is that even if i just take out the ram it will be impossible to determine if the problem is fixed because it works fine almost all the time anyway. Has anyone else had a similar experience?

Thanks for the help!
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post #2 of 7
10/1/05 at 4:21am
Thread Starter 

Boot problem update

Just an update.... I haven't been able to boot my laptop since I posted the first message(currently on the desktop). I tried removing the ram I installed previously and still nothing. I'm starting to think this might be a hard drive issue since it doesn't seem to be able to do anything at all while it is acting up. Anyways, looks like its going to have to go back. Any thoughts/suggestions for me before I go back? Thanks.
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post #3 of 7
10/1/05 at 8:34pm
i would second the thought about a possibly failing hdd..
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post #4 of 7
10/2/05 at 1:38pm
could u please post what it says on blue screen? like 0x000000-1 e or something? Would be great if you post good resolution picture so i can see.
i might tell you why it is blue screen. I have program that tells you what that code means, and possibly how to fix it. i would give you a link for it, but it is in Russian (yes, i speak Russian) =(
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post #5 of 7
10/7/05 at 10:52pm
try taking out the original memory and put in the "just bought" memory. Still could be memory problem
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post #6 of 7
10/7/05 at 10:59pm
Get DFT (Drive Fitness Test), burn a bootable cd with the software, set bios to boot from CD-ROM First, and insert the DFT Cd into your drive... DFT will test and determine whether a hard drive is defective... When the CD Loads, select ATA Support Only (Although it doesn't matter which one you choose), Test the hard drive with a advanced test, and you will know your results. Use PC Certify as well... download that, burn it to a cd, and then test all of the components of the hardware for any issues... PC Certify will also test the IDE Controller for any problems... For the memory, download and burn a copy of Memtest86, that software will test individual RAM sticks to find out whether or not they function properly, any failing RAM should be promptly removed and replaced... Good luck!
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post #7 of 7
10/7/05 at 11:01pm
I have a copy of all three if need be...
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