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Can't connect to Linksys router using built in ethernet

post #1 of 13
10/2/05 at 6:19pm
Thread Starter 
I am using a 9860 with the built in gigabit ethernet card.

I have a Linksys BEFSR41 10/100 router with switch, and I can not manage to get the laptop to connect to it. The router works with a desktop 10/100 card, and the laptop connects fine directly to my wireless ethernet, but I can't get the two to play with each other. I've upgraded to the latest firmware on the router, but still no go.

Does anyone know of this issue with the card, and whether there is a fix for it?

Thanks for your time

Mike
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post #2 of 13
10/2/05 at 6:55pm
It may be possible your software firewall is blocking the connection. You may want to try turning off your firewall or uninstalling and reinstalling your firewall {such as Norton, etc.} and see if you can get an internet connection and network connection. Good luck.
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post #3 of 13
10/2/05 at 9:42pm
Thread Starter 
Babbabresaur

Thanks for the thought. Unfortunately, disabling the firewall didn't do the trick. The Linksys tech seemed to think that it was a compatibility issue of some type, since the router works fine with my desktop, and the laptop works fine with the modem. Oh well, I think I've got a wireless around here somewhere I may rig up instead...

Mike
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post #4 of 13
10/2/05 at 10:58pm
Not to insult; however, sometimes the most basic things are missed. Check to insure that the settings for the gigabit card is set so that it will allow the 10/100 communications and not just the 1000.
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post #5 of 13
10/4/05 at 2:20am
Thread Starter 
G-Omaha-

No offense taken. I should have mentioned before that the Linksys tech suggested setting the speed on the laptop manually via the driver to 100 MBit. No dice, I'm afraid, even setting it as low as 10... It looks like the two just aren't going to play together.

Thanks for the suggestions though.

Mike
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post #6 of 13
10/4/05 at 5:48pm
This may be a stupid question but have you tried connecting directly to the cable/dsl modem???
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post #7 of 13
10/5/05 at 1:16pm
Thread Starter 
Quote:
Originally Posted by morpheoussc400
This may be a stupid question but have you tried connecting directly to the cable/dsl modem???

Yes, I can connect directly to the wireless modem, so the ethernet port on the laptop does work.

Mike
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post #8 of 13
10/5/05 at 4:33pm
Please dont take this the wrong way. I dont mean to offend you, but have you tried mulitple ethernet cables or checked the connectors for issues like broken wires, etc. Believe or not, sometimes my laptop fails to connect to my linksys router. What i do is switch out a couple of cables jacks and then it works fine.
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post #9 of 13
10/6/05 at 9:13pm
Thread Starter 
Paragoat-

No offense taken.

I've tried 2 different cables now, both of which work with different computers hooked up to the router. I've now tried with two separate routers (now tried a Microsoft MN-700 wireless, and it won't connect either wired OR using the built in card- now I'm becoming totally flummoxed). I've sent an email to Sager and hopefully they'll get back to me this morning before I head into the office. I'd really like to get this figured out soon, as in two weeks I seem to be headed overseas and it would be nice to have a fully functional laptop.

Mike
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post #10 of 13
10/7/05 at 3:49pm
are even gettting a ip from the router? make sure u have it on dhcp. maybe you set a static ip and its the same ip as the router.

on the front of the router is there a link light on for the port u r connected on?
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post #11 of 13
10/7/05 at 8:39pm
I have the same issue with a linksys WRT54G. It would connect via WiFi but not ethernet cable. I actually sent the laptop back and tech support said everything was fine. I plugged the laptop into a Linksys Bridge WET54GS5 and it connected right up. It is only the Linksys WRT54G that has an issue. I was able to get it to communicate with the WRT54G at 10 Mbps.
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post #12 of 13
10/11/05 at 7:34am
I have the same router with no problems. I do notice that sometimes I have to unplug the router's juice from the back for 30 secs or so and then everything is fine. Once you get into the router, check the local network and see if it is there. Have you enabled WEP or WPA security? Check those settings as well. See if you can connect with security disabled. The router also has MAC address filtering where you can choose to either set it up to allow connections specific MAC addresses or block connections from specific MAC addresses.

Hope this helps
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post #13 of 13
10/29/05 at 12:21am
Thread Starter 
OK the problem with the routers has been found and fixed. It seems that somehow the DHCP Client service had been disabled. Even though windows reported that DHCP was enabled, with the service out it couldn't go find a new IP address from the router. With the service enabled, everything works fine.

Mike
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