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Reality Check: Modern hard drive reliability. "Drops & Heat & Moving Parts, Oh my!"

post #1 of 33
Thread Starter 
Quote:
"An opinion is what you have when you don't have any facts. When you have the facts, you don't need an opinion." -David Gerrold
There seems to be a great deal of misconception expressed these days regarding the reliability of modern hard drives. The problem with this is that advice is often given based on these misconceptions and is therefore flawed to some degree. I think most people will be happily surprised with the reality of the subject.

I want to start by eliminating the two most common, and least useful, arguments: Flukes and negligible effects.

Flukes.

No matter how reliable any device may be, there will always be the risk of failure due to a defect. There are two basic ways to look at this:

1. "I (leave my computer on all the time / turn my computer off whenever I'm not using it) to avoid hastening the extremely slim chance of hardware failure."

2. "The odds of my hardware failing are so incredibly slim that I don't base my usage or configuration on them. I back up my data to safeguard it against ANY possible cause of loss."

Negligible effects.

Computer components are designed to operate in every reasonable environment and configuration that they may be placed. In fact, most operating environment ranges can be quite extreme. The manufacturer takes everything into account when defining operating environment specifications and warranty periods. Heat, vibration, shock, humidity, continuous use, power cycling, etc.

Moving a laptop around, a device designed to be moved around and built with components designed to be moved around, is not going to increase the risk of hard drive failure. Handling the computer abusively or negligently is user error, yet as you will see, is still not a serious problem in regards to the hard drive.


The hard drive

When it comes to the subject of durability, the hard drive is hands-down the most commonly discussed component. I will use the specifications of the commonly available Seagate "Momentus" 100GB drive in my examples, but most laptop drives should have very similar specifications.

There are four factors commonly discussed when it comes to the reliability of hard drives.

1. Continuous use

The misconception: "I turn my computer off when I'm not using it so the hard drive won't just sit and wear itself out for no reason."

The reality: The example drive has a Mean Time Between Failure (power-on hours) rating of 330,000 hours. That's over 37 years! It's unlikely that you'll wear it out, even with continuous activity, in the time you own the system.

2. Power-cycling

The misconception: "I leave my computer on continuously so the hard drive won't wear out from excessive power cycling."

The reality: The example drive has a head load/unload cycle rating of 600,000 cycles. That's the equivalent of turning the computer on and off 328 times a day for the entire 5-year warranty period of the drive.

3. Heat

The misconception: "I don't want to add a second hard drive because of the extra heat it will generate."

The reality: The example drive runs in my XPS at 40C according to it's internal temperature sensor. It has a maximum operating temperature rating of 55C. Adding a second drive to my computer had no measurable impact on the temperature of the CPU or GPU. In other words, it did not stress the cooling capacity of the XPS, and it's reasonable to assume that the result would be similar in a different notebook.

4. Shock

The misconception: "The fact that you move your laptop around every day increases your chances of a hard drive failure."

The reality: A laptop is rarely transported while the drive is powered on, so lets stick with the more realistic example of transporting a system with the drive powered down and the heads parked. When powered off, the example drive is specified to withstand up to 5 Gs of vibration and 800 Gs of shock. Generally speaking, a drive with a shock rating that high would easily withstand a drop of 6' without any damage. Add to the equation the fact that the laptop case would absorb a lot of the impact, significalnty decreasing the shock to the drive, and you really have nothing to worry about.


Summary

When it comes to your hard drive, use your computer any way you want.

Leave it on all the time or turn it off every night. Use RAID0 or keep your data on the drives separately. Pack it like fine china whenever you transport it, or drop it in the tank bag of your motorcycle for your daily 45 minute round-trip commute. (I did it for years without a problem, including several poorly-landed wheelies.)

Your hard drive will survive anything short of determined abuse for a lot longer than you will own it. If it has a defect and is going to fail, your data is backed up and the odds of the replacement drive also being defective are so slim as to be null. The idea of hard drives being fragile, especially notebook hard drives, is an extremely outmoded concept.

-Doc
post #2 of 33
Thanks, that is a nice breakdown of the subject. I have never had a hard drive fail (knock on wood).
post #3 of 33
Thread Starter 
I've lost two, but one was an external sitting on the floor that got kicked while it was in use.

The other one cost me several hundred digital pictures from a 3-month cross-county motorcycle trip I'd taken. I was sick. Now I back my data up in real-time.

-Doc
post #4 of 33
Quote:
Originally Posted by Doc.Caliban
Now I back my data up in real-time.

-Doc
That is a good idea. I have been pretty bad about that. Also thanks again for your help, back when I was adding my second hard drive to my 9300.
post #5 of 33
Thread Starter 
Quote:
Originally Posted by larryc2
That is a good idea. I have been pretty bad about that. Also thanks again for your help, back when I was adding my second hard drive to my 9300.
I do what I can. :-)

Get an external drive and use MirrorFolder. RAID1 software. Once you set it up, your data is mirrored to the external drive in real time. You never have to remember to do a backup and you always have an up to the second backup of your data.

-Doc
post #6 of 33
I have an external drive. I will try that. I never thought of that.
post #7 of 33
I was tought that a hardrive's life decreases as it runs hotter, cooling is therefor a real issue.
post #8 of 33
Thread Starter 
Quote:
Originally Posted by tijgert
I was tought that a hardrive's life decreases as it runs hotter, cooling is therefor a real issue.
In general, yes.

However, the MTBF ratings are usually given for a specific operating temperature, and a typical laptop chassis provides enough cooling. (That's why there's no active cooling for the drives.)

So in regards to laptops, it's not much of an issue as long as you don't let the ambient temp to get out of hand.

-Doc
post #9 of 33
Doc that was a great write up. Where did you get the test specs, or can you toss out a URL to some more good reading with that kind of shctuff?
post #10 of 33
Thread Starter 
Quote:
Originally Posted by Gold Beater
Doc that was a great write up. Where did you get the test specs, or can you toss out a URL to some more good reading with that kind of shctuff?
"You mean I was right?"
-The Reverend Jim (Taxi)


Thanks!

I just googled around for the drive model, specs, and MTBF. I Cross checked with other pages to make sure the numbers where right.

-Doc
post #11 of 33
There ya go dating us again, Doc. The kids around here are scratchin' there heads trying to remember a reverend in De Nero's debut film.
post #12 of 33
And what about those problems the 7200rpm drives seem to be having?
I've seen no figures on drop out rate, but not to many seem to be leaving the factory either.
post #13 of 33
Thread Starter 

caveat emptor

Quote:
Originally Posted by tijgert
And what about those problems the 7200rpm drives seem to be having?
I've seen no figures on drop out rate, but not to many seem to be leaving the factory either.
caveat emptor

Again, I based what I wrote on using a common and proven drive, of which there are many to chose from. If the "Latest and Greatest" is still having issues getting out of the gate, then that's where consumer awareness comes in. If you end up with a lemon and it turns out it's a running problem with a particular drive, ask for a different one instead.

My post is about the 95%+ that have solid, quality products. If a company is putting substandard drives on the market, that's a big problem.


-Doc
post #14 of 33
Quote:
Originally Posted by Doc.Caliban
I do what I can. :-)

Get an external drive and use MirrorFolder. RAID1 software. Once you set it up, your data is mirrored to the external drive in real time. You never have to remember to do a backup and you always have an up to the second backup of your data.

-Doc
Ooh, That sounds just like what I need. I have 10 gb of photos and burning DVD's every few weeks is getting time consuming and costly.
post #15 of 33
Thread Starter 
Quote:
Originally Posted by Gantua
Ooh, That sounds just like what I need. I have 10 gb of photos and burning DVD's every few weeks is getting time consuming and costly.

I'm really happy with it as a backup solution. My wife is, among other things, a professional underwater photographer and videographer, so we have TONS of irreplaceable, hi-res photos. Backing that stuff up is critical.

I also encrypt my drive with TrueCrypt so if it gets lost of stolen, nobody gets to have the contents. See this thread for more on that.

-Doc
post #16 of 33
My argument is not substandard drives, but harder to achieve results as the technology becomes more complex.
There MUST be a reason that 7200rpm drives are not so plentifull even though everyone wants one.

My guess (and that's all it is) is that temperature is the problem here as my 7200rpm desktop drives get significantly hotter than their 5400rpm counterparts.
post #17 of 33
Thread Starter 
Quote:
Originally Posted by tijgert
My argument is not substandard drives, but harder to achieve results as the technology becomes more complex.
There MUST be a reason that 7200rpm drives are not so plentifull even though everyone wants one.

My guess (and that's all it is) is that temperature is the problem here as my 7200rpm desktop drives get significantly hotter than their 5400rpm counterparts.
Gotcha. So it's not so much an argument but an observation that 7.2k drives are hotter and therefore not ready for prime time due to what equates to poor MTBF rates.

Agreed. And I want one too! (Two, actually)

My post is just about those who have proven, common drives in their systems and are worried unnecessarily about their imagined fragility when it comes to how they go about using their computer.

-Doc
post #18 of 33
Good comments, case in point; I designed in a Hitachi/IBM Travelstar hard drive into the Applique computer that is installed in Abrams Tanks, and it does indeed survive the shock, vibration and heat the Army can dish out. We temperature AND shock/vibration tested it simultaneously in environments a notebook wouldn't even boot up and it worked (and is working) flawlessly.
post #19 of 33
why are you digging up a post almost 1 1/2 years old?

-this thread will not die now...
post #20 of 33
Congratulations.
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