Hello, I'm not a ZD8000 owner, however I read a lot about it on various forums. Most reviewers are very satisfied about their laptop. Users are generally in AWE in front of the gorgeous widescreen display and its excellent performance. Machine running hot and noisy blowing fans is generally its weak point though the importance of the problem is some what spotty. One thing is sure you should be proud to be a ZD8000 owner. You made an excellent purchase (I want to buy one myself within a month).
FIRST THINGS FIRST
Overall, your concerns about your laptop performance should be considered seriously. May I suggest that you first check the speed of your CPU. You should also get the free application called CPU-Z at:http://www.cpuid.org/cpuz.php
Check the clock speed of your CPU in GHz it should read somethng very close to 3.4GHz. Otherwise it could read somthing ugly like 0.8GHz... YES that's only 800 MHz. That is the technology of your Intel CPU use the Intel's "SpeedStep" technology... sort of throttle. Depending on your batteries setup (see "Power Options" in windows "Control Panel"), the speed step could lower the speed of the CPU down when your computer is running light tasks. When under normal to heavy load (any multimedia app. and games) the CPU is turn at full speed. I invite you to ckeck the Intel website to learn more about speedstep technology. Once the "Power Option" window is open choose the "Power Schemes" tab and in the section "Power schemes" choose "Always On". Then check again the CPU speed in GHz with CPU-Z... it should read something close to 3.4GHz this time
AT THIS POINT
If the speed of the CPU is below the 3.4GHz by an important margin, You can contact... hmmm.. you SHOULD contact HP's support and ask for help.
ok... YOU SEND HP SUPPORT TO HELL... try this.
You really should insist with HP technical help support if you can because the next step will take a good Saturday afternoon.
OK then, may I suggest that you first measure your ZD performance with official benchmarks. Hey wait a second.. not so fast... First download the PCMagazine review about the ZD8000; check CNET too.PCMAG Review:http://www.pcmag.com/article2/0,1895,1706542,00.aspCNET Review:[
They measured the ZD performance with specific benchmark. You should get those same benchmark, run them and compare your results with their (ZD / CNET results).
Some of the benchmark tests investigate specific aspect of your computer hardware. Some will emphasis the hardrive, other the memory, cache, cpu and your graphic card. This will help you pinpoint the cause
of the slowness of your computer.
Your performance may not be exactly compare with PCMAG and CNET since your laptop may have a different amount of memory, video memory, CPU speed, hard drive speed etc. CPU speed difference by 0.2 GHz... say 3.2GHz vs 3.4 GHz should change performance by around 10% only. While memory, say 512MB vs 1024MB, should have more impact. Some ZD8000 comes with wide-XGA (1440x900) while other comes with wide-SXGA(1680x1050). This have an impact on performance; wide-SXGA display take more time to refresh the screen.
OVERALL, when comparing benchmark results, always weight in the hardware between yours and the laptop being reviewed/benchmarked. Finally, If we talk about performance below PCMAG and CNET tests by factores above 100% then you sure have some problem.
If your computer still runs slow... CONTACT HP help support.. Otherwize, your benchmark results will help you describe the problem more precisely to the ZD7000/8000 community..
BEST OF LUCK!