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Just ordered 9300, a question about dead pixels.

post #1 of 8
10/21/05 at 6:42pm
Thread Starter 
I ordered my dream laptop the day before yesterday. Later on I realised that my friend told me that he paid 30 euros test fee for a non-dead pixel screen. So I called Dell to ask how it works. Do I have to pay for such a test in order to get a non-dead pixel screen or they do this test by themselves. The technician told me that the laptop I will receive shouldn't have any dead pixels. I was so happy about that.

However, I read a post just now that they are allowed to deliver a laptop with max 5 or 6 dead pixels. And here is their policy http://support.dell.com/support/topi...t?dn=FA1018431
So what could I do if my laptop does have dead pixels and less than 5or6? the technician gave me a file number regarding my issue/quesion. Could I use it in order to persuade them to deliver another one with no dead pixels??

Thanks.
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post #2 of 8
10/21/05 at 7:16pm
google deadpixelbuddy its free

chill out
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post #3 of 8
10/21/05 at 7:19pm
If you have 1 dead one and make a fuss, they'll probably replace it. I've seen VERY few dead pixel posts here. (I can't remember any at all, but I'm sure there must be one or two)

-Doc
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post #4 of 8
10/21/05 at 8:03pm
Yeah, I've seen very few dead pixel posts here, too (not so on forums for Dell's 24" widescreen LCD, which is also 1920x1200...) No dead pixels on my screen (or if they are, I haven't noticed them in two months, which seems unlikely).

-Nate
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post #5 of 8
10/21/05 at 11:35pm
Mine has none that I can see
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post #6 of 8
10/22/05 at 12:18am
I have been impressed with my LG screen that has no dead pixels, or sparkles.
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post #7 of 8
10/22/05 at 12:37am
I originally had an LG screen with an insanely bright green stuck pixel (i9300); I saw it, chatted with Dell for awhile about my screen problems (I used the "light leakage" complaint, which it also had), then they shipped me a new one which I swapped for the original.
YMMV.
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post #8 of 8
10/22/05 at 3:32am
I'm surprised how few dead pixels there are, on these high resolution screens.
I got a samsung 1920*1200 with no dead/stuck pixels.
To test for dead pixels, I used a program called DPT (Dead Pixel Tester)

But yeah, If you really want a non dead pixel screen, try also focusing on the light leakage at the bottom
Personally I would just live with one dead pixel out of 2,304,000
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