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Back in line for the Phase Game - Page 2

post #21 of 42
11/14/05 at 11:22pm
Thread Starter 
Yeah, and then I see a post that says Aurora 7700 is on the website and available in blue. My initial response. s**t. My response after seeing the price, HELL NO!!!
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post #22 of 42
11/15/05 at 12:39am
You've got a nice system. The Aurora m has been an elusive alien for years now so there is going to be excitement now that its being served. and its blue. I think it was the blue aliens that had the good taste. have to look that up again...blue aliens
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post #23 of 42
11/16/05 at 5:36am
Thread Starter 
Phase 6
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post #24 of 42
11/16/05 at 10:52pm
Quote:
Originally Posted by aurora
You've got a nice system. The Aurora m has been an elusive alien for years now so there is going to be excitement now that its being served. and its blue. I think it was the blue aliens that had the good taste. have to look that up again...blue aliens
Oh gawd! THAT'S what happened to Elvis!?
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post #25 of 42
12/3/05 at 12:59am
ewolff, when is it supposedly shipping? im still trying to decide if the 5700 will be right for me.
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post #26 of 42
12/3/05 at 4:11am
Thread Starter 
Estimated ship date when I ordered is coming up on Monday. Website says phase 7. CS is telling me phase 2. Now I get this today.

Dear Eric Wolff,

There will be a slight delay in your Alienware order, because the part(s)
listed below are temporarily backordered. We apologize for any
inconvenience this may cause, and assure you that we are doing everything
in our power to expedite the process of obtaining the part(s). Once the
part(s) have been obtained, your order will be processed.

1- PENTIUM M 740 1.73GHZ 2MB 533FSB ............................ Expected
Date: To be announced
2- AREA-51M 5700 17 " WUXGA GREY COMPLETE KIT .................. Expected
Date: To be announced
3- AREA-51M 5700 NVIDIA GO 6800 256MB MXM3 ..................... Expected
Date: To be announced
4- 24X DVD CD-RW COMBO LITE-ON ................................. Expected
Date: To be announced
5- AREA 51M 5700 USER MANUAL ................................... Expected
Date: To be announced
6- MOBILE SET UP POSTER ........................................ Expected
Date: To be announced
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post #27 of 42
12/3/05 at 4:15am
Quote:
Originally Posted by ewolff
AREA 51M 5700 USER MANUAL ................................... Expected Date: To be announced


Ewolff is not happy, bob!
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post #28 of 42
12/3/05 at 4:54am
Thread Starter 
Yes, but it is not because of that. i can live with a delay. i am patient as long as they stay up front about it.

Aside from My car registration and smog this month, I am anticipating sinking around a grand into repairs on my car.
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post #29 of 42
12/3/05 at 5:31am
I cant understand why a company as big as AW, have to wait on crap items like a poster, a dvdrw etc.

I think they coming the C..T wolffie
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post #30 of 42
12/3/05 at 3:25pm
Thread Starter 
to order_status@alienware.com:

Can you tell me the current status of my order? The website says I am in phase 7. CS says I am in phase 2. I received an email two weeks ago saying my system was in production. Last night I got an email stating that my order is being delayed because a setup poster is out of stock. The estimated ship date is this coming Monday. Which one is it!!!???
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post #31 of 42
12/4/05 at 3:59am
ewolff - Good luck with getting your new lappie. I'm sure you will post a great review - looking foward to it.
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post #32 of 42
12/4/05 at 11:44pm
Wolf,
PM steve or juan about your phase woes
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post #33 of 42
12/5/05 at 12:37am
Juan took a new role at Alienware. Hopefully he will stop in from time to time. so Send a message to Steve, he'll check on things for you.

Alienware-Steve.
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post #34 of 42
12/6/05 at 12:56am
Wolfie - this is not good news. Any updates for us?
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post #35 of 42
12/7/05 at 3:00pm
Thread Starter 
Dear Mr. Wolff,

Thank you for contacting Alienware.

We would like to inform you that your order is currently in Phase 6: (Production: Phase #1). There was an issue with the motherboard for your configuration, the ones that we received were defective; however we have received the new ones and your system is now under production.

I can assure you that everything is going according to schedule, and that we are putting forth our best effort to see that your order is delivered as promptly as possible. At this time the back order situation is no longer in effect.

If for some reason, some unforeseen delay was to come up, we would make sure to notify you.

As soon as we have further information about the progress of your order, we will send you an email notification.

Thank you for choosing Alienware and have a great day!

Best regards,

***************

Alienware Corporation
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post #36 of 42
12/7/05 at 3:01pm
Thread Starter 
Website now says Phase 8.
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post #37 of 42
12/7/05 at 3:19pm
very good that they caught the mobo issue and rebuilt...

good luck!

i'm in phase 10+, which is 'shipped and realizing just how long FedEx ground takes to get from Fla. to Pa. and also that FedEx ground just can't be tracked online!!!'

pat!
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post #38 of 42
12/7/05 at 6:38pm
Quote:
Originally Posted by pad11
very good that they caught the mobo issue and rebuilt...

good luck!

i'm in phase 10+, which is 'shipped and realizing just how long FedEx ground takes to get from Fla. to Pa. and also that FedEx ground just can't be tracked online!!!'

pat!

It can be tracked however, the site updates are screwy and Generally it is shipped from Miami to one hub in your state then to your city and delivered. I've had things ship from CA and get to Indianapolis 3 days later before an update at FedEX, then to St. Louis, then delivered. It will be there on time, it's just nerve racking when there is nothing to see.
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post #39 of 42
12/7/05 at 7:44pm
Thanks CK..i kind of figured that..but it's like a void in my life!!!!! this not knowing!!!!!

pat!!!!!

BTW: My lappy is in Haggerstown, MD! god its sooo close now!!

(enough of the !..right?)
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post #40 of 42
12/8/05 at 6:11pm
Thread Starter 
Website says Phase 9. I am holding my breath until I get a shipping notification with a tracking number.
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