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Z71V Overheating in games

post #1 of 38
11/3/05 at 3:07am
Thread Starter 
Whenever I play a game, any game (Fable, WoW, Quake 4, etc) the game will freeze (the music still plays for a moment) and then my laptop restarts. The area where the GPU sits feels very warm to the touch.

This happens after about 30-40 minutes of gaming and only happens if my laptop is sitting on a flat surface (like a table). If I "balance" the laptop so there is 3-4 inches between the GPU/chipset fan and a surface it’s completely stable.

According to CHC my 730 CPU runs atl 58C under load. I haven’t found a program to check my GPU temp. I already tried applying Artic Silver 5 to the CPU, GPU and chipset. I am running the newest videocard drivers v81.85.

I have had this laptop for 17 days (3 days longer then the ABS warranty .) Any help would be much appreciated.
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post #2 of 38
11/3/05 at 3:16am
ABS only warrants their systems for 2 weeks?! What's wrong with them??

Your CPU temp is normal. Download Everest from www.lavalys.com, go into Computer > Sensor, and look at the "aux" temp. That may or may not be the GPU. It shouldn't get above 100 Celsius.
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post #3 of 38
11/3/05 at 6:44am
Thread Starter 
Thanks for the quick reply and the link, after running WoW for 30 minutes I generated this report.

Temperatures:
Motherboard 55 °C (131 °F)
CPU 61 °C (142 °F)
Aux 106 °C (233 °F)
WDC WD800VE-75HDT0 40 °C (104 °F)

Cooling Fans:
CPU 3023 RPM
Chassis 6215 RPM

A couple minutes later my laptop froze and restarted.
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post #4 of 38
11/3/05 at 1:04pm
Ok never used everest. What the heck is the aux fan.? There is no way anything there can reach over 100C. Contact your vendor. I cant see how it can be out of warranty. I think you got mixed up or something. Any vendor has to cover this nb. We cover for the full term of the base and exteneded warranty. You may point out to abs that you paid with a cc and customer is always right. In addition. USE ONLY the drivers on cd. In othe words if you downloaded vga drivers from somewhere or if you installed your own hardware blame only your self then contact your dealer once all options were exausted.
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post #5 of 38
11/3/05 at 9:41pm
Thread Starter 
Aux should be my GPU temp. Because it is a barebone notebook they will only repair/replace it for the first 14 days for no charge.

"6.4 ABS will repair defective barebooks for 1 year with a non-refundable $90 diagnostic fee (ABS will charge $90.00 for each time that customer sends the system to ABS for repair)."

I don’t really want to spend another $90.00 plus shipping, but its looking like that might be my only option. Also I did not install the GPU or the GPU/chipset heatsink/fan myself, and that seems to be the problem.

I will try doing a fresh install with the rather old drivers from the disk and see what happens.
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post #6 of 38
11/3/05 at 10:01pm
Quote:
Originally Posted by Grarrg
Aux should be my GPU temp. Because it is a barebone notebook they will only repair/replace it for the first 14 days for no charge.

"6.4 ABS will repair defective barebooks for 1 year with a non-refundable $90 diagnostic fee (ABS will charge $90.00 for each time that customer sends the system to ABS for repair)."

I don’t really want to spend another $90.00 plus shipping, but its looking like that might be my only option. Also I did not install the GPU or the GPU/chipset heatsink/fan myself, and that seems to be the problem.

I will try doing a fresh install with the rather old drivers from the disk and see what happens.
That sounds pretty shady. $90 diagnositc fee? I can see them charging that if they find out the problem was your fault (even though that's still a load of BS), but not for a defect.
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post #7 of 38
11/4/05 at 12:14am
Thats fairly shady. In that case you can contact asus and see what they say. Have not had too many problems with this becuasde we charge a fair ammount to provide phone support to customers whether it is a barebone or full build. We have something like this in our warranty "This warranty is only good for "Built on Asus" and other whitebooks purchased with at least a cpu & shipped to USA & Canadian territory, including Hawaii, Alaska, Puertorico, FPO/APO. Expedited shipment is only valid for continental USA " This basically means if you buy a barebone you are assed out of any advanced services such as advanced replacement, shipping coverage, any time gurantees, data recovery or pretty much anything that costs us money other then base labor to replace and diagnose the barebone. Very unfair that abs employs this no service policy they have to offer atleast that like most other dealers who care little about loosing a drop in a bucket to something like labor costs. It goes with the business.
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post #8 of 38
11/4/05 at 12:21am
Quote:
Motherboard 55 °C (131 °F)
CPU 61 °C (142 °F)
Aux 106 °C (233 °F)
Just looked that over and noticed something. Why is the temp so low on the cpu. Could this be possibly an average or something? 61C is the temp on no load. It is too low for the cpu after 30 min of load (no as5 will not do that). That should be atleast 20C higher. The util you are using has to be lying cus none of those temps make sense. When you put this thing together did you remove a paper tab on the base thermal paste of the copper heatsink?????
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post #9 of 38
11/4/05 at 1:01am
Thread Starter 
It is just a 1.6GHz CPU. I scraped off the thermal paste on the CPU heatsink before I put as5 on it. Using both CHC and Everest my CPU temp maxes out at about 62C, even under full load. That area of the laptop is always nice and cool to the touch.

Judging by the high GPU temp I think the GPU is bad or the heatsink/fan isn’t doing its job. Both fans on the laptop suck air in rather then blow it out, is that normal for this laptop?
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post #10 of 38
11/4/05 at 2:45am
*sigh* Eddie's joking around again. Just ignore that last post. The fans on the bottom suck air in, and the air flows out the back.
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post #11 of 38
11/4/05 at 1:55pm
No actually this time i was serious. I just cant figure out what that 106C is. There is no way anything can get that hot and not burn out completely. Have you checked to make sure the gpu heatsing has the little sqaure thermal pads attached properly. I dunno about this everest util. Those temos seem out of this world. I have a 1.7ghz 400fsb in my m5n and it maxes out at 83C but if i tried it can go up to 90C. Also using as5. Btw i have seen about half a dozen times people not remove the paper pad on the copper heatsink of their laptops. So i had to ask.
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post #12 of 38
11/4/05 at 8:31pm
Oh, you were talking about the GPU, not CPU. Sorry, my bad.
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post #13 of 38
11/5/05 at 1:24am
Both. The gpu should not reach temps nowhere near 100C. even you unhook the fan from the gpu or cpu the machine will crash or shutdown like it suposed to. These temps make no sence. Use asus probe instead or chc which i think gives right gpu temp readings.
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post #14 of 38
11/5/05 at 3:58am
Actually, nobody knows for sure what the aux temp reading in Everest/Sandra is actually reading. It has been widely speculated that it's the GPU, which is why I suggested using it, but we're still not sure.
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post #15 of 38
11/5/05 at 4:36am
If it is the gpu then either its lying or it is the cause. if it is the cause that means either there is no thermal pad between the heatsink and node or the fan gpu/chipset fan is not turning. Hint hint. Check your gpu/chipset fan. The one in the middle of the nb.
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post #16 of 38
11/5/05 at 12:10pm
My Aux2 temperatures (GPU) hang out right around 94C during heavy BF2 and BF1942 gaming while sitting on a cool flat surface. If I use anything other than a perfectly flat surface, like a magazine or put a fabric placemat on my lapdesk, it restricts the air flow supply to the bottom and I've seen aux2 temperatures as high as 110C. Stock clock speeds. Seems to run stable at these temperatures though.

I can't wait until Whiteheat gets his modified GPU HSF into production. I doubt these temps are very good for the components in there.

By the way, right now, my CPU is at 47C and my Aux2 is at 62C. Undervolted to 0.700 at 800 MHz.
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post #17 of 38
11/5/05 at 4:59pm
I think that 75C or 85C is max for ATi core i would imagine nvidia to be the same. I just dont see how you can reach these temps. This util must be lying or something.
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post #18 of 38
11/7/05 at 9:28pm
the x700 in my z70va, according to the Remote2 temperature in Speedfan, gets up to 110+C while gaming. The VPU recover feature doesn't kick in, so perhaps there's something up with this temperature reading. I have had crashing problems in the past, before I changed some fan settings in Speedfan and got a cooling pad. However the upper-left side of the keyboard gets extremely hot, so something is definitely fishy. The fans run fine. I haven't figured out how to access the GPU to see if anything looks wrong inside.
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post #19 of 38
11/8/05 at 1:24am
I am sorry guys there is no way the gpu is getting anywhere near 100 without meting or smoking. The readings are definetly faulty. 75C is the max for ati as i recall reading some time ago. The util you are using is not reporting right
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post #20 of 38
11/8/05 at 2:11am
Quote:
Originally Posted by g2p07
I am sorry guys there is no way the gpu is getting anywhere near 100 without meting or smoking. The readings are definetly faulty. 75C is the max for ati as i recall reading some time ago. The util you are using is not reporting right
ATI actually told me the max was 100C, but even then the readings are probably wrong.
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