Please help!
Last year, my screen suddenly lost BLACK coloring...instead, RED was in its place. For example, Wondows start-up screen was bright red instead of black.
HP tech support were useless.
Geek Squad ran diagnostic but were equally useless.
However, when I went to pick up laptop, they ran it through another monitor to show that other monitor worked ok. When we turned laptop on, BLACK was BACK!!!
Until a few weeks ago.
Now it is BLUE instead of black. Runs fine through external monitor tho. So video card, etc. is ruled out, I would imagine.
WHAT DO YOU THINK???????????????????
PLEASE HELP, I'VE BEEN CRYING FOR WEEKS.
Last year, my screen suddenly lost BLACK coloring...instead, RED was in its place. For example, Wondows start-up screen was bright red instead of black.
HP tech support were useless.
Geek Squad ran diagnostic but were equally useless.
However, when I went to pick up laptop, they ran it through another monitor to show that other monitor worked ok. When we turned laptop on, BLACK was BACK!!!
Until a few weeks ago.
Now it is BLUE instead of black. Runs fine through external monitor tho. So video card, etc. is ruled out, I would imagine.
WHAT DO YOU THINK???????????????????
PLEASE HELP, I'VE BEEN CRYING FOR WEEKS.
