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Originally Posted by boo boo
dont make excuse for things you had a chance to fix by contacting them. and paying for home doesnt give you a free upgrade to pro
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All I wanted was a windows XP CD, didn't care what one, i refuse to pay money for it because it seems to me you should get one and not a picture of one on a piece of paper saying don't need one...
I e-mailed Dell sereral times after contacting them by phone twice, only to say it will cost $ me to get it, and not just shipping. My initial plan was to do a fresh install the moment i got the laptop. But i didn't recieve my XP media center CD, So i had a choice of either doing a fresh install and using this backup cd or wasting more time trying to get my CD from Dell, not be able to install my programs,games and personalise windows because when and if i did get my CD from Dell i would loose it all anyway because of the reformat.
I decided I would be better off just reformating and installing this backup cd, everything turned out fine except these SD card drivers. I've given up on dell and wasting my life away on the phone with them, and possibly going insane trying to get that damned CD. Maybe one of these days i'l work up the motivation to call them once more and put my foot down.
And I promise the flaming on Dell stops here, becuase no one really wants to hear it. These laptops are awesome, Dell is a huuuge company and i guess i can't expect to be treated like i was buying an Alienware or Voodoo. But please Dell at least include the Windows CD that is unique to each laptop, you give the product id, why not spend the extra .001 cents and give me an xp CD?