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dvd burner problem for 4750.

post #1 of 11
Thread Starter 
Hey guys/girls. My dvd burner for 4750 recently unable to read any cd or burn cd-r but it can read dvd and burn dvd. Anyone got any idea. My dvd-burner is Toshiba sd-r6372 and I already upgrade the firmware to 1032. Thank you.
post #2 of 11
I have the Toshiba SD-R6472 and it seems to not like to finish burning CDs all of a sudden. I can burn and watch DVDs but the CDs are the ones that are giving me fits. I dunno what it is cause my DVDs play fine.. However burning a dvd is taking twice as long now
post #3 of 11
Have either of you used a cleaning CD/DVD lately. I'm taking about the "Dry" kind that has brushes on it. They do work and often solve some problems.
post #4 of 11
Thread Starter 
Nope I did not try that yet. So, you want me to try clean the lense using the brush?
post #5 of 11
No, the cleaning CD/DVD - If you use a brush, by itself, you might cause things to become misaligned.
post #6 of 11
Thread Starter 
Ok I will try that.
post #7 of 11
ditto!
post #8 of 11
Also be careful of the media you are using.

You may also want to go to the Toshiba site and update your drive's firmware.

Hope this helps
post #9 of 11
Thread Starter 
I Just try it with the cleaner but still doesn't work. The led just keep light on when I put any cd-r or rw but when I put dvd the led is off. any other suggestion? btw It doesn't even read any retail cd music.
post #10 of 11
Uninstall the device in Windows and then reboot. It should be reinstalled by Windows after everything has completed. What type of CD/DVD write/management software is on the laptop?
post #11 of 11
Thread Starter 
I have nero.
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