In my opinion the reason its a pain to reforamt its beacause in the time you own your computer you persinalize it. Little tweaks hear and there, Things you may not remember. (Most inportrant back everything you want on cd.. Saved games, text doc's etc....) Its time consuming to reformat, go get all the right drivers. instal one, restart... etc... then windows update page and restart each time. then ya got all your games. Then restore the tweaks you remember, fill in all the backed up data etc...
it just aggrevating to me that an upgrade to make better performace and run smoother requires so much effort on behalf of the purchaser.
Im on my 3 year with my gateway and I have never had to do so much for a BIOS update, or some kind of software upgrade.
Dont get me wrong I still luv the Alienware
It just pisses me off some times.