Originally Posted by gpn
If a company puts it in writing like Alienware did on their website they should stand behind it. There were no conditions added to their wording. If you are not going to stand behind it, don't put it in writing. Once again, a fact that Alienware is not customer oriented.
then take your time and read the disclaimer:
"Prices, configurations, and availability may change without notice."
so when a company becomes swarmed with orders, so many that they are not able to ship them all in time, they automatically becomes not consumer oriented?
that is very wrong i think. as i earlier said: blame all the other customers for ordering at the same time as you, because ultimately it´s they who made your alienware ship later.