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700m will not detect mouse

post #1 of 5
11/29/05 at 4:49am
Thread Starter 
I did a search and I tried the suggestions to no avail.

I did a fresh install of XP on the 700m. Everything installed fine except that the laptop can't detect the usb mouse I attach (I've tried two).

I've installed SP2.
I've installed the chipset drivers (R58370)
I've initialized and re-initialized the mouse.
A USB drive and my Ipod can be detected.

It's just the silly mouse and It's driving me crazy.

Any help would be appreicated. Thanks all.
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post #2 of 5
11/29/05 at 4:55am
did you install the notebook system software (R96945) listed under "system configurations and utilities" in the drivers and downloads support page? this is needed for USB devices
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post #3 of 5
11/29/05 at 10:31am
Thread Starter 
hello.

Tried your suggestion but I still have that exclamation point in the device manager. mouse still not working....
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post #4 of 5
11/29/05 at 12:32pm
mazzystar,

Did you try both USB slots?

I had a problem on 700m when it did not want to recognize USB mouse in the top USB slot.

I reinstalled XP SP1 slipstream from scratch, then installed Dell SNS software, then installed chipset drivers etc.

Essentially Dell SNS software needed to be installed BEFORE chipset drivers. It did a trick for me.

Now it works perfectly.

You might want to try it.

Good luck.
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post #5 of 5
11/29/05 at 10:12pm
Quote:
Originally Posted by mazzystar
hello.

Tried your suggestion but I still have that exclamation point in the device manager. mouse still not working....
you need to uninstall all the usb devices and drivers first. then install the two files.
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