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Area-51m Laptop Paint Job - Page 2

post #21 of 24
12/23/03 at 3:47pm
Quote:
Originally Posted by mbenigni
Looks like the person who configured the software was wearing a bracelet or something.
Actually they are handcuffs.....it's what AW does to keep the aliens in check.
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post #22 of 24
12/23/03 at 3:53pm
Quote:
Originally Posted by Drew
Actually they are handcuffs.....it's what AW does to keep the aliens in check.
LOL!!!
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post #23 of 24
12/23/03 at 5:00pm
At the time *I* felt handcuffed to the computer by way of a $450 restocking fee... I wish I'd made a stink about the paint, but I don't think they'd have simply cut me a check without seeing the damage themelves, so it was a question of a) sending the system back for a replacement (hardly worth waiting) or b) dealing with it.

This is more in response to the "fear of Alienware" thread, which has gotten too long to respond to LOL:

I had serious buyer's remorse for nearly a month. Now that I've started to get configuration issues worked out, I'm glad I kept the system. But I do get a tiny sinking feeling when I see the scratches, after spending the $$$ for such a nice system.

I think the reason some people post negative comments and return systems is because they expect a smooth out-of-the-box experience. But that's just not the way it goes with a PC, laptop or otherwise. You want one-size-fits-all-power-up-and-go, buy an Apple. (Good luck finding software.)
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post #24 of 24
12/23/03 at 11:01pm
For over 4,000 smakers, you should have a very smooth out of box set up.

When you are paying for a custom built system you need to expect that it was treated like a custom built system not some piece of hardware pulled off a line some place.
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