I have ordered one for a friend. A low level model; however, it was OK. The speakers that were ordered went out of stock and then could not be ordered. Freid got a credit, etc.. and appears to be satisified.
I have read some horror stories on the Web; however, can not give your any URLs.
I recommend this as a "pretty good system" to a lot of my co-workers, etc. Years ago, it was Gateway and then Dell and now "NO WAY" for both of those organizations.
You might, if you decide to order, is have them confirm a configuration via e-mail before you buy if you are uncomfortable and use VISA or Mastercard so that you have the "return rights" if you don't get what was agreed upon.