UPDATE 1/27/06
I hope you all got in while it lasted. It appears that the low price is gone, and both part numbers are now at $599. Good Luck! Time to let this thread die
Original Thread
I called Dell USA spare parts 1-800-372-3355
Hit 5 - purchase parts
hit 3 for personal system (2 for business)
hit 2 - other replacement parts
I told them I owned an XPS2, needed to order a replacment part, that I didn't have my service tag handy, and gave her part number HF594
The best thing to do is say you don't have a service tag since the machine is at work/home. If they can't find one in your account, just say you have several email accounts with dell, or it might be under a spouses name. You can say you got the part # from a Dell internet forum.
She did find my account online, and I had already registered a xps2 service tag I had found in a post on the web. I'm not sure if she saw this or this changed her attitude.
She offered to sell me more memory, and asked what was wrong with my old card, I told her it was 'burned up'
Price was $259.68 + $16 for next day shipping + tax
I was not allowed to use any coupons.
Sales rep was Lina at x7240142
Warranty Longer of 90 Days or Remainder of System Warranty/ Svc Contract. 21 Day Return. Parts may be Reconditioned - Are the terms on the order detail
The card arrived in a few days, in a nice box. I can't tell if it was used. It is a poor overclocker though. 450/1100 with standard ram timings after AS5.
UPDATE 1/12/06 - Glad that this thread has helped a bunch of people. Some people have had success with an alternate part # CG809
I hope you all got in while it lasted. It appears that the low price is gone, and both part numbers are now at $599. Good Luck! Time to let this thread die
Original Thread
I called Dell USA spare parts 1-800-372-3355
Hit 5 - purchase parts
hit 3 for personal system (2 for business)
hit 2 - other replacement parts
I told them I owned an XPS2, needed to order a replacment part, that I didn't have my service tag handy, and gave her part number HF594
The best thing to do is say you don't have a service tag since the machine is at work/home. If they can't find one in your account, just say you have several email accounts with dell, or it might be under a spouses name. You can say you got the part # from a Dell internet forum.
She did find my account online, and I had already registered a xps2 service tag I had found in a post on the web. I'm not sure if she saw this or this changed her attitude.
She offered to sell me more memory, and asked what was wrong with my old card, I told her it was 'burned up'
Price was $259.68 + $16 for next day shipping + tax
I was not allowed to use any coupons.
Sales rep was Lina at x7240142
Warranty Longer of 90 Days or Remainder of System Warranty/ Svc Contract. 21 Day Return. Parts may be Reconditioned - Are the terms on the order detail
The card arrived in a few days, in a nice box. I can't tell if it was used. It is a poor overclocker though. 450/1100 with standard ram timings after AS5.
UPDATE 1/12/06 - Glad that this thread has helped a bunch of people. Some people have had success with an alternate part # CG809
. It was $248.32 + tax and next day shipping. There is a 90 day warranty on them according to the lady i talked to and they are ither new or refurbished from systems that have been sent back. Most likely if they are ones that have been sent back they are just out of brand new machines people decided not to keep. Hopefully i'll get a new one though 
.
