ie; from Panasonic, hehehe.
BTW: did you guys every think that perhaps the problems have to do with the InCD and Nero? Despite what the guys at AW have been stating, the truth is that a LOT of the systems have been having issues with the Fs_Rec.sys file. Do a bit of research and you'll find that Nero is causing the problems.
Basically you don't catch the error save for every so often when you run chkdsk, but the end result is that it really screws with your ability to use the DVD burner.
Until they fix it, keep Nero off of your systems
If I don't see an immediate improvement, I'm going to make them replace the drive with that new 4X burner, hehehe.