Your Limited Warranty covers your PC against defective parts and workmanship. If you experience a part failure, we'll first troubleshoot the system with you over the phone, via e-mail or through online chat (24/7, 365 days a year). If Dell determine that your system needs a part replaced, they will either send you the part if it’s easy to install (like a mouse or a keyboard) or send a trained third-party technician to your home (often the next business day) to do it for you.
Complete care