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Fatal Error (Blue Screen)

post #1 of 4
12/22/05 at 2:27am
Thread Starter 
Hi, when i got in the office this morning, I have this blue screen message on my Sentia (12"):

Stop: c000021a {Fatal System Error} The Windows Logon Process Terminated Unexpectedly with a Status of 0x00000402 (0x00000000 0x00000000) The system has been shut down.

I tried restarting, same thing....booted once, but suddenly, blue screen again.

OUr IT guy checked/tested the clock battery, it is drained and has a little leak. He cleaned the connectors and replaced with a new battery.

the error is still appearing and it won't boot at all.

Any ideas?
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post #2 of 4
12/22/05 at 2:56pm
Hey tikboy,

Can i possibly have your computer specs, and what you were doing on your lappy before this occured?

I've taken a look around, and found various scenario's but would like to boil it down a bit to one or two things.

Thanks.

~Agent
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post #3 of 4
12/22/05 at 10:14pm
Thread Starter 
Ok, with our IT guy's help, it seems to show some life now.

I was just doing a regular routine work - emails, internet & other office jobs when it first happened.

We did:
1. System, restore (2 days back)
2. Safe mode, disk check & defrag.

Today, I got another blue screen error this morning when I sart it up, so I tried Safe Mode again and just restarted. It will run normally for a few minutres then, BLUE SCREEN ERROR AGAIN!

It's so unpredictable!

SPECS:
Senti 12"
Celeron M
1.3 GHz | 512 Mb RAM
40 G HD (paritioned to 2)
Win XP Pro (replaced the original WinXP Home)
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post #4 of 4
12/22/05 at 11:45pm
Hey tik,

from researching, mostly what I can find is that it's some sort of thermal problem.

I am going to give you 3 links you can check out and see which one suits you best (I'd rather not just give ideas without having you think what might sound best).

So here ya go.

http://amazingtechs.com/index.php?showtopic=25968

http://www.pcreview.co.uk/forums/thread-611788.php

http://support.microsoft.com/?kbid=318666

~Agent
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