New Posts  All Forums:Forum Nav:

Fried my video card....

post #1 of 18
12/23/05 at 9:52pm
Thread Starter 
So I think I just toasted my video card. I was playing World of Warcraft and everything was, fine. I switched to Need For Speed and suddenly noticed tearing and artifacts all over the screen. Seince then (yesterday) it got so bad I can't even run windows without massive artifacting. My card (6800 Go) was overclocked with the "detect best speeds" setting, and had never had a problem before. I put AS5 on it, but that is the only modification I had done. What can I do? Am I stuck ordering a new one or will Dell replace it? I am going to reapply the AS5 before I do anything, but I am worried that won't work as this thing was freaking out upon a cold boot, before it had time to heat up.

I am an experience overclocker, so I understood the risks involved, but I am also used to have a bit of warning before a peice of hardware completly fails...
Reply
Reply
post #2 of 18
12/23/05 at 9:55pm
you have an excuse to get the 7800 now hehehehe
Reply
Reply
post #3 of 18
12/23/05 at 10:02pm
Thread Starter 
I know, I really want one, but right now I don't have enough money to do that. Also, I wanted to ebay the 6800 to make up a little of the cost, but this is not possible right now.
Reply
Reply
post #4 of 18
12/23/05 at 10:22pm
Dell won't take it back sadly, they void your warrenty as soon as you start overclocking.

Sorry!

Best of luck.
Reply
Reply
post #5 of 18
12/23/05 at 11:01pm
ok if it was software overclock then you should be OK. just pull the card call dell and tell them the vid card is fried they should RMA it just fine. If you have in home service then call for a tech. Those guys really don't care as they are just contracted by dell and should fix it under warantee.


there ya have it
Reply
Reply
post #6 of 18
12/23/05 at 11:02pm
DONT USE AUTO OVERCLOCK, its been stated before. And dell would have no idea he overclocked, it wouldnt be a problem at all to get it replaced.
Reply
Reply
post #7 of 18
12/23/05 at 11:02pm
Quote:
Originally Posted by tempest993
Also, I wanted to ebay the 6800 to make up a little of the cost.
Huh?
Reply
Reply
post #8 of 18
12/23/05 at 11:05pm
He meant he wanted to sell his old card on ebay while upgrading to the 7800 to recover a little... I think everyone did this who got a 7800, or they just enjoy looking at it collect dust
Reply
Reply
post #9 of 18
12/23/05 at 11:27pm
He meant he wanted to sell his old card on ebay while upgrading to the 7800 to recover a little... I think everyone did this who got a 7800, or they just enjoy looking at it collect dust
Reply
Reply
post #10 of 18
12/23/05 at 11:35pm
Quote:
Originally Posted by GBmanNC
DONT USE AUTO OVERCLOCK, its been stated before. And dell would have no idea he overclocked, it wouldnt be a problem at all to get it replaced.
I have used AUTO overclock since day one and never had a single problem with my card so I have no idea why you think that its bad.
Reply
Reply
post #11 of 18
12/23/05 at 11:45pm
Thread Starter 
Quote:
Originally Posted by GBmanNC
DONT USE AUTO OVERCLOCK, its been stated before. And dell would have no idea he overclocked, it wouldnt be a problem at all to get it replaced.
It might actually. When applying the AS5, one of the torex screws stripped out. Its pretty obvious the heatsink has been tampered with. I'm fairly positive however, that the overclocking did NOT cause this failure, as my temps were below any kind of danger level, and because it was a sudden spontanious failure.
Reply
Reply
post #12 of 18
12/23/05 at 11:56pm
Well now, if your under warranty you can get a replacement without a fuss. Now you just worry about whether or not Dell will catch you with the AS5. If you didn't put AS5 and even overclocked like crazy, you could easily get a replacement though.
Reply
Reply
post #13 of 18
12/24/05 at 12:02am
Quote:
Originally Posted by DarqHelmet
I have used AUTO overclock since day one and never had a single problem with my card so I have no idea why you think that its bad.
Hahahhahahahhhahahahha

Dell won't know that you overclocked your card. Just tell them that you have been noticing excessive heat which you think has lead to artifacting.
Reply
Reply
post #14 of 18
12/24/05 at 12:04am
Quote:
Originally Posted by tempest993
It might actually. When applying the AS5, one of the torex screws stripped out. Its pretty obvious the heatsink has been tampered with. I'm fairly positive however, that the overclocking did NOT cause this failure, as my temps were below any kind of danger level, and because it was a sudden spontanious failure.
You have to understand that a chip can raise it's temperature several degrees in less than a second. Moreover, there is a property called thermal conductivity, wich means that no cooling solution can remove the heat from the chip instantly. The chip is made out of silicon, and silicon is a heat (and electric) insulator.

I really doubt that it spontaniously got broken. I've had my D810 for two weeks now and leave it on 24/7 like my previous M60. None of them ever failed wich such rude use.

You will probably get a replacement from Dell. But keep in mind that you modified your card and that alone voids the warranty.
Reply
Reply
post #15 of 18
12/24/05 at 12:11am
Quote:
Originally Posted by tempest993
So I think I just toasted my video card. I was playing World of Warcraft and everything was, fine. I switched to Need For Speed and suddenly noticed tearing and artifacts all over the screen. Seince then (yesterday) it got so bad I can't even run windows without massive artifacting. My card (6800 Go) was overclocked with the "detect best speeds" setting, and had never had a problem before. I put AS5 on it, but that is the only modification I had done. What can I do? Am I stuck ordering a new one or will Dell replace it? I am going to reapply the AS5 before I do anything, but I am worried that won't work as this thing was freaking out upon a cold boot, before it had time to heat up.

I am an experience overclocker, so I understood the risks involved, but I am also used to have a bit of warning before a peice of hardware completly fails...

Also just tell Dell that you noticed the signs of it "being fried". Dell would never replace a card unless its fully fried so tell them that since Dell doesnt replace the card until its not working you had no choice but to use it until it died.
Reply
Reply
post #16 of 18
12/24/05 at 12:24am
Look forget about AS5 and the rest of the minor stuff the question is do you have in home or not. If you do it doesn't matter if you spread peanut butter on the chip the techs they send out don't care. They will get paid more if its a warantee repair by billing dell than not. and if you send the card into dell they really don't look they will get it, and send out the replacement. Dell deals with hundreds if not thousands of warantee calls a day it is not cost effective to try to figure out if you screwed it up or not.
Reply
Reply
post #17 of 18
12/24/05 at 12:35am
Quote:
Originally Posted by mosh
Also just tell Dell that you noticed the signs of it "being fried". Dell would never replace a card unless its fully fried so tell them that since Dell doesnt replace the card until its not working you had no choice but to use it until it died.
this isnt entirely true. i had called dell on a wednesday and all i said was that the laptop had constant restart issues while playing vidoegames. then, i went on saying that the videocard temp was excessively high and even stated the temps and told them that i was using a program to record the temps during gameplay. the rep said they would have a tech out on friday (thats 2 days after i had called dell) to replace the videocard and the rep even went a step further and had all the fans and the cpu heatsink and fan replaced to insure this doesnt happen again.
Reply
Reply
post #18 of 18
12/24/05 at 1:11am
Quote:
Originally Posted by DirtyApe
this isnt entirely true. i had called dell on a wednesday and all i said was that the laptop had constant restart issues while playing vidoegames. then, i went on saying that the videocard temp was excessively high and even stated the temps and told them that i was using a program to record the temps during gameplay. the rep said they would have a tech out on friday (thats 2 days after i had called dell) to replace the videocard and the rep even went a step further and had all the fans and the cpu heatsink and fan replaced to insure this doesnt happen again.
That's funny... I told XPS tech support that my card (6800GoU) was overheating and the laptop was extremely hot, but they asked me if I ran the Dell Diagnostics and I told them I did (which I did) and that it said all the readings were ok. There definetely was an overheating issue, but the techs were being punks about it and told me until it fails, live with it. Just my 2 cents....

~sleey
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home