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Lost laptop

post #1 of 10
12/28/05 at 3:32am
Thread Starter 
Is it possible to track a lost laptop? Does Dell have anything incorporated into their system(either software or hardware) that could track it? I mean at least being able to tell the ip address of the person using it or if it's in use.

I lost mine yesterday and I know to recovery it are slim. I had a 700m
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post #2 of 10
12/28/05 at 3:33am
lowjack. if you have the express number you might get lucky maybe somehow
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post #3 of 10
12/28/05 at 4:02am
Thread Starter 
Quote:
Originally Posted by genax
lowjack. if you have the express number you might get lucky maybe somehow
what's lowjack? I should be able to get the express number from Dell
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post #4 of 10
12/28/05 at 5:07am
Not lowjack, but LoJack....
http://www.lojack.com/
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post #5 of 10
12/28/05 at 7:38am
Thread Starter 
Quote:
Originally Posted by Esquire
Not lowjack, but LoJack....
http://www.lojack.com/
ok, got it, but I don't think it applies to my laptop.

So, still trying to figure out if Dell has anything incorporated that could track them down when they access the internet. Anybody with similar experiences?
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post #6 of 10
12/28/05 at 8:03am
no i dont think so. the ip address changes when you use different ISPs. the only way maybe is if you have your MAC address from the laptop and call different ISPs in your area and try to get some info from them which is unlikely
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post #7 of 10
12/28/05 at 8:06am
Thread Starter 
Quote:
Originally Posted by Vold
no i dont think so. the ip address changes when you use different ISPs. the only way maybe is if you have your MAC address from the laptop and call different ISPs in your area and try to get some info from them which is unlikely
yeah I know that, but I hoped that Dell has some something integrated that would trigger itself when that particular Service Tag it's online and it has been declared stolen to them.
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post #8 of 10
12/28/05 at 1:18pm
Quote:
Originally Posted by horatiub
yeah I know that, but I hoped that Dell has some something integrated that would trigger itself when that particular Service Tag it's online and it has been declared stolen to them.
Not likely, but you can still report it stolen so any service request is denied.

http://support.dell.com/support/topi.../stolen_system
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post #9 of 10
12/28/05 at 1:21pm
why would they not just accept the service request when they know its stolen and then ask the person for proof of purchase once the laptop is in their hands..if they dont have any then ship it back to the owner that reported it stolen...

something along those lines?..
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post #10 of 10
12/28/05 at 4:04pm
Thread Starter 
Quote:
Originally Posted by Gary Pandher
why would they not just accept the service request when they know its stolen and then ask the person for proof of purchase once the laptop is in their hands..if they dont have any then ship it back to the owner that reported it stolen...

something along those lines?..
I agree with you. It has been declared stolen to them, but the chances that the person who stole it will call in for service are minimal, that's why I was asking if there is any other way they can find it.

I should've installed Computrace, but too late now
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