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Toshiba Qosmio G20 cooling system problem

post #1 of 4
Thread Starter 
Last week I bought Toshiba Qosmio G20-106 and the first day I got it it was working very slowly and I was getting this error message every 10 minutes or so:

Warning: A problem with the cooling system has been detected. Please turn off the computer immediately, and return it for service.

I bought it in foreign country, and I can't go back just for service, and Toshiba servicer in my country doesn't know what's causing the problem. It's brand new machine!

When the above message pops up, the processor slows down by 25% and everything works so ridiculously slowly that I can barely get anything done. Then, ever 10 minutes or so, it seems like the fan tries to spin but can't, gives up after a few seconds and tries again.

Did anyone have the same problem here? Is there any advice you could give me? And is there any software application that could force the cpu fan on or that could monitor wheather the fan is on and check the fan speed?

What is the max temperature of notebook cpu that can be? My Qosmio's processor is Pentium M (Centrino) 1,86GhZ, with 1GB RAM.
post #2 of 4
hello
i have a f20 with the same processor (1,86GhZ)
it runs from 60 to 73 Âșc full speed (batery pulled out) and stays at 35 to 45 on batery
the problem i have in myn is that it simple shuts down wen he runs verry hot (no worning)
post #3 of 4
your going to have to send it in....you are trying to find software to try and force a solution on something that is obviously wrong.
post #4 of 4
I have seen that message before when I once accidentally jammed the cpu fan up before powering up the laptop. In any case if you bought it within one year it should still be covered by the worldwide warranty which is honoured by your local authorised Toshiba service centre. I would suggest you try another authorised Toshiba service centre, if the first one can't resolve your problem.
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