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Laptop delivered, not ordered by me?!?!?1

post #1 of 82
1/19/06 at 4:40pm
Thread Starter 
what do i do?

i emailed dell, they dont really seem to care.

i was thinking abotu ccalling UPS, but again, its got my address on it, with someone elses name.

i dont really wanna keep it, although it appears i very well could
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post #2 of 82
1/19/06 at 4:44pm
what is it?
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post #3 of 82
1/19/06 at 4:55pm
Send it to me

Search for the name in your local directory.
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post #4 of 82
1/19/06 at 4:56pm
Thread Starter 
it doesnt really matter what it is to you does it?

but, its a new 19"lcd and appears a dell desktop.

not actually a laptop, but im concerned someone has stolen some of my info.

the name is not to be found in my complex, or city for that matter
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post #5 of 82
1/19/06 at 5:06pm
Purely out of interest moody. I would phone UPS and send it back to them, or you may get in trouble for fraudulently signing. If they launch an investigation.

at the very least you cover yourself
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post #6 of 82
1/19/06 at 5:37pm
Thread Starter 
this is actually for a friend. she lives in seattle. one day she got home from work, and found a dell on her doorstep. it has her address on it alright, but a different name

right, but im more concerned now that someone may have her info.

cause i know you have to ship to the same address as on a credit card, but change the name, and if ups just leaves a 1000$ computer laying around, im concerned.
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post #7 of 82
1/19/06 at 5:37pm
Although I don't believe in that karma bs, I do believe in doing the right thing. And the right thing in this case is to call Dell up to 3 times about this issue. If they still don't seem to give a crap, then I would keep it. And it wouldn't be fraud because you DO live at that address. I can have all incoming packages be named for Joe Smoe but it doesn't matter, you live at that address so you have the right to sign for all packages.
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post #8 of 82
1/19/06 at 5:42pm
Call Dell to check with them the full details. Then maybe if you still suspect you have personal info stolen (identity theft), make a police report as well. But I think you should really call Dell & "bug" them to arrange for the item to be shipped back to them. Oh, do not forget to demand some coupons/vouchers from them for giving you so much trouble as well as being honest too!!!
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post #9 of 82
1/19/06 at 5:43pm
Thread Starter 
thats the thing. no one signed for it, it was left.

i have no intention of keeping it. karma comes back at ya.

yes it would be nice to keep, but i want to find out who is paying for it.

i am a moral person, and believe in doing the right thing too

yes demanding coupons for the right thing would be good. she could give them to me to use on a 9400
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post #10 of 82
1/19/06 at 5:48pm
Quote:
Originally Posted by Nessal
I can have all incoming packages be named for Joe Smoe but it doesn't matter, you live at that address so you have the right to sign for all packages.

I agree that you have the right to sign for all the packages sent to your address but if there happens to be some "mix-up" & it is later discovered by Dell, then they may decided to charge that item to your account & you'll have no reason not to pay the bill because by signing for the package, you are giving the indication that you know about the package & accepted it!!! So that may bring you even more trouble in the future...
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post #11 of 82
1/19/06 at 5:54pm
Thread Starter 
NO ONE signed for the package.

it was just sitting at my door in an apartment complex one wed. night

very surprised ups would just leave 1000$ sitting somewhere.
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post #12 of 82
1/19/06 at 5:58pm
Write down the name, number and position of everyone you talk to at Dell or UPS for record keeping.
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post #13 of 82
1/19/06 at 6:04pm
Quote:
Originally Posted by chevyrulz099
NO ONE signed for the package.

it was just sitting at my door in an apartment complex one wed. night

very surprised ups would just leave 1000$ sitting somewhere.

I'm not surprised though. It seems that UPS has been doing such things to me on all my shipping through them...
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post #14 of 82
1/19/06 at 6:08pm
Quote:
Originally Posted by chevyrulz099
thats the thing. no one signed for it, it was left.

i have no intention of keeping it. karma comes back at ya.

yes it would be nice to keep, but i want to find out who is paying for it.

i am a moral person, and believe in doing the right thing too

yes demanding coupons for the right thing would be good. she could give them to me to use on a 9400
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post #15 of 82
1/19/06 at 6:14pm
Quote:
Originally Posted by chevyrulz099
NO ONE signed for the package.

it was just sitting at my door in an apartment complex one wed. night

very surprised ups would just leave 1000$ sitting somewhere.
shit, i would keep it and tell dell it wasnt yours and you never got it, not signing for it works good for you, ups cant prouve you got it and they just left it! im all for keeping it
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post #16 of 82
1/19/06 at 6:42pm
Quote:
Originally Posted by woodstock
shit, i would keep it and tell dell it wasnt yours and you never got it, not signing for it works good for you, ups cant prouve you got it and they just left it! im all for keeping it
That's true. Your friend is tryign to do the right thing in calling Dell, but I'd call them a few times and UPS and if nothing happens, enjoy the new machine after 6 months of trying or so.

UPS probably doesn't care, they have insurance that would pay for any gaff. People transpose apartment numbers all the time but its' wierd it would come addressed to her. It's possible that it might not be a PC...has your friend verified what it really is?
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post #17 of 82
1/19/06 at 6:59pm
Thread Starter 
yes i know ups doesnt care or for that matter even dell.

id tell her to keep it, but it needs to be taken care of correctly.

im sure you all understand.
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post #18 of 82
1/19/06 at 7:23pm
Contact Dell and report that a laptop arrived and is a unsolicited item that you didn't order. They have to pick it up at their own cost. If they fail to do so after xx months the item is yours to do so as you like.

Contact solictor for local legal info.
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post #19 of 82
1/19/06 at 7:46pm
Thread Starter 
contact solictor? whats that
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post #20 of 82
1/19/06 at 7:48pm
Solicitor=lawyer for those of us in the US heh
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