Originally Posted by nothi
My sager NP5720C i've had almost a month now locks up when i play games.
CS : Source and FFXI are two that i've had lock ups happen while playing after a few hours. Happens pretty consistently, it will lock up and I have to restart. My fan is always on, there is never anything blocking the vents and sometimes I try and prop my computer up half an inch off the desk and it will still lock up. Not sure if its overheating but it seems to be, the area where the GPU is gets really hot. It starts displaying some jerky animation recently as well. Anyone else experience these problems? Shouldn't the cooling sysmtem that came with the computer be able to keep the thing cool enough to protect it?! I don't know, please help. Thanks.
Sorry to hear about your troubles...
Listen, something in your post reveals a big clue to the origin of your problem.
To quote you from your post, "Not sure if its overheating but it seems to be, the area where the GPU is gets really hot."
When you say, 'Area where the GPU is', where exactly are you speaking of?
Do you mean the copper heatsink and fan vent? When you hold your hand behind the vent, are you feeling hot air or just warm air? Of course this varies on the distance from which you hold your hand to the air. So to be fair, hold your hand 2-3 inches from the vent and ask yourself, is this hot air or warm air? Even under load while gaming you should not be feeling "Hot" air, maybe pretty warm, but not hot. Of course this is subjective, but remember the 5720 runs as cool as a cucumber so if your noticing excessive heat then this is probably the issue.
Do your fans cycle on full blast often and for lengthy periods of time?
It sounds to me like your system may have gotten a bad application of thermal compound. Thermal compound works as a conductor between your CPU dye and heatsink in case you did not know.
Essentially, thermal compound makes your CPU and heatsink as one so that the CPU may efficiently release heat through the heatsink's heat fins.
In other words, thermal compound is made up of heat conducive metals (Aluminum, Silver) that pass heat from your CPU to your heatsink so that your CPU can be cooled off. Without a proper application of this compound, it's impossible for your CPU to be properly cooled. This does happen from time to time, so I would send the unit in for inspection if I were you.
Many lock-ups are attributed to heat, so you may also want to quickly scan all of the fans in your system and make sure they are fully functional as well...
Get the system back to Sager and make them inspect the system
Also, run this little app and tell us what temps you are seeing. The guage you need to look at is the "Temperature" guage. This is actually your CPU temp and can be within +-10 degrees of accuracy, but something is better than nothing...
Get Mobile Meter completely free right here... Simply extract it and double click the MOBMETER icon.http://www.geocities.co.jp/SiliconVa...310/mm0310.zip
Hopes this helps and Good Luck...