Right. The first time I sent it in, they told me it was bad RAM and they replaced it. I got the machine back and within a week I was again having the same problems I was having before I sent it in...no POST, having to turn the thing on and off a ton of times to get it to POST and boot up, boot ups that would hang and then no POST on the subsequent restart, random crashing in Windows. The biggest problem being that if I wanted to turn my computer on, usually it was a 45 minute to an hour process to get the thing to boot to Windows involving turing the thing on and off with the power button. This last time I sent it in, they told me again that the RAM was bad and had been replaced. Just like the last time, it booted right up when it came back. No problems yet, but I will have to see how long that lasts. I have seen posts in this forum that point to a bad mobo, I even brought it up while talking to the Tech guys from Sager. Each time I ship it in however, before I know it I get an email saying that it is fixed and on it's way back to me. When I ask what was wrong..."bad DDR memory module." It seems like they are fixing the symptoms instead of the problem. It just happens that this time it seems they broke the front display while "fixing" the problem (unless there is a way to turn it on that I don't know of outside of the BIOS). There is no way I am going to pay $75 to ship it in to fix that, so I guess I will have to wait until more RAM goes bad. I guarantee that if it does though, I will not be paying the shipping costs, and they will darn well fix the problem instead of the symptom of bad RAM.