First off...Thanks for the Dell forums!
Next, I couldn't see the other thread in general copied over, so I'll give a recap here.
I complained to Dell about the new LCD which ad 3 dead pixels, and they said that it was well within the 1 to 5 dead pixel industry standard. So, I sent a response stating that I told the tech to not bother with the new LCD if it had bad pixels, but that he still did, and said he didn't see any. After that e-mail, the next I received was a note asking for the details so they could come replace it. Woo Hoo!
I'm going to make sure I am there in person next time, so I can check for pixels myself. Can anyone recommend a good app with a nice color for detecting dead pixels I could full-screen to test?
Thanks!
Next, I couldn't see the other thread in general copied over, so I'll give a recap here.
I complained to Dell about the new LCD which ad 3 dead pixels, and they said that it was well within the 1 to 5 dead pixel industry standard. So, I sent a response stating that I told the tech to not bother with the new LCD if it had bad pixels, but that he still did, and said he didn't see any. After that e-mail, the next I received was a note asking for the details so they could come replace it. Woo Hoo!
I'm going to make sure I am there in person next time, so I can check for pixels myself. Can anyone recommend a good app with a nice color for detecting dead pixels I could full-screen to test?
Thanks!





