NotebookForums.com › Forums › Notebook Manufacturers › Dell Notebook Forums › Dell Notebooks - General › C600 keyboard issue - replace motherboard or keyboard?
New Posts  All Forums:Forum Nav:

C600 keyboard issue - replace motherboard or keyboard?

post #1 of 5
2/1/06 at 12:33pm
Thread Starter 
I have an Inspiron C600 on which I am running Windows XP. All has been fine for some time, and then suddenly I found that there was an issue with the keyboard, or perhaps with how it was communicating with the computer.

Some letters work correctly, such as a s d and f, but others do not funtion properly. For instance, when I type 'h' I get 'hyu' and when I type 'g' I get 'gtr' if it is a new sentence and 'gt' if it is part of a sentece. Other letter keys are functioning as tab, page down, cats and dogs living togehter...total chaos.

If I connect an external keyboard it works fine, so I assuming that is not a language setting or something to that effect (bear with me, I am only mildly computer literate). I did a clean install of XP hoping it was the drivers, but nothing has changed. I found no change in response with heavy or light pressing of the keyboard, and I removed and cleaned the keyboard without any effect.

My question: Is this likely a keyboard issue or a motherboard issue? Or neither? I am looking to buy a replacement part on Ebay.

Thanks for any insight you might have!
Reply
Reply
post #2 of 5
2/1/06 at 7:09pm
When you say you removed the keyboard to clean it did you remove the cable that attaches to the motherboard also? You may have a damaged keyboard but the only way to know for sure s to get a replacement keyboard otherwise deal with an external one. I reccomend getting it thru dell spare parts since its relatively a cheap part out of warranty to replace over getting it thru ebay.
Reply
Reply
post #3 of 5
2/2/06 at 10:34am
Thread Starter 
Thanks for chiming in. Yes, I removed the keyboard completely, blew off the connections, and reconnected without any impact on performance. The external keyboard keeps me running, but it sort of defeats the puropse of running a laptop. If there are no other ideas I will look into the keyboards at Dell and keep my fingers crossed that it solves my problem.
Reply
Reply
post #4 of 5
2/7/06 at 1:01pm
Thread Starter 
For the sake of completeness (in case this comes up in a future search)...

It was the keyboard. I replaced the keyboard and restarted to a fully functional computer.
Reply
Reply
post #5 of 5
2/19/07 at 11:05pm
How long did your keyboard work after you replaced it? I had a similar problem that seems to come back within a month of keyboard replacement (now on the third KB replacement).
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Dell Notebooks - General
NotebookForums.com › Forums › Notebook Manufacturers › Dell Notebook Forums › Dell Notebooks - General › C600 keyboard issue - replace motherboard or keyboard?