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Reformatted XPSG2, installed XP Pro, Now USb ports operate at 1.1

post #1 of 11
2/2/06 at 4:38pm
Thread Starter 
My XPS game with Windows XP Home, and now my job requires me to tellecommute, so I bought XP Professional, reformatted my laptop, and installed it. Now my USB ports operate at 1.1 instead of 2.0. I didn't get to install all the drivers, the only one I didnt get to install was Dell Notebook System Software, it told me that "this operating system isn't supported". I searched on Dells website, found no mention to this problem.

I am sure Dell sells XPS/M170's with Xp Pro.
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post #2 of 11
2/3/06 at 1:35am
I have an XPS GEN 2 with XP Pro and I was able to install Notebook System Software when I did a reformat/reinstallation.
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post #3 of 11
2/3/06 at 1:36am
What you need is the Intel Chipset drivers to be reinstalled which you can find in the M170 downloads page in dell support.
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post #4 of 11
2/3/06 at 8:37pm
Thread Starter 
I need to get the file usbehci.sys, I think this is the critical file I need because the drivers asked for this file every time i tried to install. Google has not helped at all, and I don't know where to look for this fileon my system. if anyone has this on their Dell please post it here.
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post #5 of 11
2/4/06 at 3:15am
Yes, Chipsets and latest DNNS seems to be missing 43 of the 50MB in the last Release of it.

File Click here for: Name R96945.EXEFile Size 50 MB

Dell Notebook System Software, Utility, Windows 2000, Windows XP, Multi Language, Multi System, v.3.11.0, A18

Release Date:11/06/2005

Description:Notebook System Software (NSS) is a utility that provides critical updates and patches for your operating system.
Install the NSS program to gain support for Dell 3.5-inch USB floppy drives, Intel Pentium-M processors, CD-ROM/CD-RW/DVD drives, Infrared (IR) communications,
and USB devices.
NSS is necessary for correct operation of your Dell portable computer, including the Dell D/Bay, D/Dock, D/Port, and D/View family of docking devices.

NSS automatically detects your computer and operating system and installs the updates appropriate for your configuration.
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post #6 of 11
2/4/06 at 8:38pm
Thread Starter 
Quote:
Originally Posted by pilotart
Yes, Chipsets and latest DNNS seems to be missing 43 of the 50MB in the last Release of it.

File Click here for: Name R96945.EXEFile Size 50 MB




Dell Notebook System Software, Utility, Windows 2000, Windows XP, Multi Language, Multi System, v.3.11.0, A18

Release Date:11/06/2005

Description:Notebook System Software (NSS) is a utility that provides critical updates and patches for your operating system.
Install the NSS program to gain support for Dell 3.5-inch USB floppy drives, Intel Pentium-M processors, CD-ROM/CD-RW/DVD drives, Infrared (IR) communications,
and USB devices.
NSS is necessary for correct operation of your Dell portable computer, including the Dell D/Bay, D/Dock, D/Port, and D/View family of docking devices.

NSS automatically detects your computer and operating system and installs the updates appropriate for your configuration.

OK that program gave me the same error also "This OS is not supported". I fixed the problem myself. I found a website listed on another website that emailed me the file for $12, USBEHCI.sys now everything is working, but I get this error in device manager.

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post #7 of 11
2/4/06 at 8:50pm
Quote:
Originally Posted by cubensis
OK that program gave me the same error also "This OS is not supported". I fixed the problem myself. I found a website listed on another website that emailed me the file for $12, USBEHCI.sys now everything is working, but I get this error in device manager.

They charged you $12.00 to send yo ua file? So much for friendly computer support!!!
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post #8 of 11
2/4/06 at 9:40pm
Quote:
Originally Posted by cubensis
OK that program gave me the same error also "This OS is not supported". I fixed the problem myself. I found a website listed on another website that emailed me the file for $12, USBEHCI.sys now everything is working, but I get this error in device manager.
I wonder if that is even legal as I am guessing the company behind that web site did not hold any copyrights for USBEHCI.sys.
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post #9 of 11
2/4/06 at 11:43pm
Thread Starter 
Quote:
Originally Posted by anettis
I wonder if that is even legal as I am guessing the company behind that web site did not hold any copyrights for USBEHCI.sys.
i doubt it, it was based in the Netherlands. I am thinking about reporting him to Microsoft.
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post #10 of 11
2/5/06 at 12:24am
Click {here} for your Dell Download site.

Network Drivers
...
Dell TrueMobile 1300 MPCI Card
...
Dell Wireless 1350 WLAN MiniPCI Card
Dell Wireless 1350 WLAN PC Card
Dell Wireless 1370 WLAN MiniPCI Card
Dell Wireless 1450 Dual-Band WLAN miniPCI Card
Dell Wireless 1470 Dual-Band WLAN miniPCI Card

Double-click that "PCI Device" and it should give you the details you need to choose.
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post #11 of 11
2/9/06 at 10:29pm
Little late now, but in case someone else runs into this issue...

I had the same exactly problem, even down to the same USB driver issue. It turns out the notebook system software from the Dell site was the problem. The same software that came on the Dell CD (CDs come standard only with the XPS systems...gotta pay/order them separately for all others) worked just fine though. No clue why it is this way, but if you're having trouble..get yourself a copy of the restoration CD or burn yourself a copy from your hard drive before you delete the help partition.
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