My reasoning for cancelling was because of the poor reviews on resellerratings.com as well as certain things such as the poll in this very forum on hypersonic pc's reliability (which shows that over 50% of the people who voted in the poll have rated their laptop's reliability under 2/5).
Additionally, if you go to the better business bureau web site you will see that hypersonic-pc has 12 recently filed complaints, which is a bit high for such a small company.
Nothing personal, but I don't make a heckuva lot of money, so if Im going to drop 2000 bucks on a new laptop, I want to make sure that its going to be reliable, and that the people I am going to be dealing with are going to be reliable. Considering that there are laptop manufacturers who not only make the Clevo M570A laptops (same thing as your CX-7), but make them cheaper, and have a much higher reliability rating and no complaints at all with the BBB, I opted to cancel.
I do plan to post my experiences in dealing with you guys, but I have noticed that you like to play hard-ball. IE; you seem to enjoy trying to get away with some questionable activities, as long as that customer does not complain about it in any reviews or forums such as this. As soon as that customer does complain, you cave in and give them what they deserve. I've even heard of a couple cases where you attempt to bribe the customer to change their bad review to a good review.
All this said, I don't like seeing other people get ripped off like this either.
So, I will hold of on my personal complaints until I've been through the full experience with you. I don't want any negative reviews to affect the outcome of my experience. I hope you understand.