DDR2 667 is a hoax....
Well after reading numerous postings and only having my TM8200 for a couple of weeks I decided to find out for myself I got what I thought I paid for...based on the product description from the reseller. Survey says...NO!
I got DDR2 533 memory just like the rest of you.
So...I decided to do a little dective work and call Acer. First I called the NA tech. support number (800-816-2237), spoke with a nice American who looked into my concern and then gave me the number to the Insides Sales & Marketing Division (800-551-2237). There I spoke with another very nice American who again lokked into my issue and said that there were issues with the DDR2 667 memory, so they decided to go with the DDR2 533. I asked what issues and he did not know, but gave the number of the Inside Sales & Marketing Manager (800-848-2237). Third time being a charm I called and he picked the phone up directly
and explained my concerns to this guy and he immediately followed up with "Oh, you must've been one of the early ones who ordered their laptop early before all the confusion could be figured out."
I said " Excuse me, all I want is the correct memory for the laptop since I purchased it with the premice that it would come with said memory, DDR2 667." I was then told that Acer has no plans to swap memory, they have corrected their website of the product description and if I as a csumer feel duped, then they as a manufacturer are willing to accept us (consumers) returning our laptops to the reseller for refund if we want to do so, in lieu of correcting a so called marketing error.
He also said that the DDR2 667 memory was compatable since the FSB is 667, but Acer has none is stock and will not replace due to misprint, as I mentioned before.
My take....call the guy, complain and maybe if enough of us keep him on the phone all day complaining about this then maybe they'll do something about it. My other course of action is a letter the BBB and the Attorney General for false and misleading advertising jsut to make a few waves and see what comes from it.
It appears as if Acer has abandoned us on this one folks...