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Help DVD wont recognize DVD's

post #1 of 6
2/11/06 at 7:16pm
Thread Starter 
my dvd player on my xps2 suddenly wont play or recognize dvd's. I had this problem before with another computer and all I did was uninstall and reboot and it fixed. But I cannot seem to get it to work. I was going to burn some home movies and it didnt recogize the blank dvd. Then I put a movie in and it wouldnt play. Help please.
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post #2 of 6
2/11/06 at 8:11pm
What type of drive do you have NEC sony and what type of media are you tring to use?
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post #3 of 6
2/11/06 at 9:01pm
there was just a thread on this a couple weeks ago, but i know the search doesn't work at times.

Others and I have had the same problem. Usually with the sony drive. Just call dell or use dell service chat and get it replaced (try to ask for an NEC drive). Mine got to me in 2 days.

Don't try to flash to non-Dell firmware as that may void the warranty.

good luck
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post #4 of 6
2/11/06 at 9:08pm
Thread Starter 
yeah its the nec. as for the media I tried different types of blank dvds as well as regular dvd movies
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post #5 of 6
2/12/06 at 11:14am
just ask dell for a replacement.. theyll send you one in 2 days like rollacorolla said
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post #6 of 6
2/14/06 at 12:38am
Thread Starter 
Well guys I called tech and the guy entered my computer via remotely....and found a software problem. Im missing "vobmpg2.ax" and "vobtrans.ax" I can now watch dvds on powerdvd but real player, win media player will not play them. And the drive is not recognizing blank dvd's. The guy could not fix the problem, and I hate this beating me, is there anything I can do before a format?
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