Back early Jan around 1/4 (or just before) my adventure began.......... My wife comes to me and states that she just tried to order my an AW for my birthday, and she is having trouble with the site (our browser not the site's issue), and could I possibly help her ? My jaw hit the floor, then my face hit the ceiling at the same time. OF COURSE, was my instant and automatic answer ! To make the long story short here's how the story unfolds........
1/4 - phase 1 - with AW credit app.
1/9 - phase 3 - all the money bs is out of the way.
here we wait, and wait, and wait ...... somewhere in here I get email that says the cases are on backorder. This is understandable, since I been doing research while waiting and already know everybody is waiting. It's not too bad I know that the screen choice was a delay at order time and now I know why.
1/30 - cases are in and my order moves to phase 5. (yea !!!!)
things slow down again (also understandable, since now I betting the folks at aw are backed up. I also get a bit of fear here since people who are backed up make mistakes and miss things but more on that later)
2/7 -phase 8.............. to phase 10 ! In the morning I phoned aw (actually I had been in close contact with the the whole time IMing, phone, etc.... just to stay in the loop. these folks are great and help as much as they can !) well, anyway, they said my order was fine (site showed phase 5) and really in phase 6 - 7. Later I checked, WOW I was at phase 8, a bit Later phase 9, and that evening I showed phase 10. This was a SHOCKER for me all this waiting then POW ! (also some more warning bells went off in my head but I hit the snooze button on those.....) WOW, phase 5 - phase 10 in one day. one the nice people at aw must have put a rush on my order,since I had been so nice an curtious with them.
2/10 - It's HERE ! Careful unpacking. Fantastic packing job ! I have never seen a system packed any better than this (and I have seen a lot)! First impressions simply put, AWE, WOW, etc (a gleaming jewel "literally"). At this point I can only udder simple words so forgive me. I get the system online. Simply the best comercial op system install I have ever seen. Put a game on it, fantastic !. Only 1 thing I don't like, those damn bright power/comm lights on the screen's bottom ! No biggie just take the SRS sticker and cover them. Ok enough playing get down to testing everthing, OK my final test...... The other CDROM drive (I had been using the top one up to now). Arrrrrghhhhhh, It won't read !!!!!! Shows in system ok, no errors. By this time it's late and I want to get AWCS on this (I have done hardware for years but I want to stick to the warranty).
Next morning...... (Sat 11th)
Spent almost all day with AWCS on phone. These people are very complete in their approach. Somewhere around the second test I knew it was going back. I was hoping for a bad drive (those are easy and don't require the bad nightmare of system separation and withdrawl). I know the tech wanted to try everything first, as they understand the system separation syndrome. OK, now I have thoughts (evil ones) like I can live with one drive etc...... but my brain kicks in and gives me good slap, I want this thing right and this kind of thing happens in stuff this complex. So before I change my mind I quickly box up the system and rush down to fed ex and now it's on it's way to the repair center (in TN I think). I can't wait to get the system back fully functional !
2/11 - onward to AW repair center !
The Adventure Continues........................... (updates to follow)
BLUE LIGHTS IN MY FACE ....... does anybody have a trick to dim them !
1/4 - phase 1 - with AW credit app.
1/9 - phase 3 - all the money bs is out of the way.
here we wait, and wait, and wait ...... somewhere in here I get email that says the cases are on backorder. This is understandable, since I been doing research while waiting and already know everybody is waiting. It's not too bad I know that the screen choice was a delay at order time and now I know why.
1/30 - cases are in and my order moves to phase 5. (yea !!!!)
things slow down again (also understandable, since now I betting the folks at aw are backed up. I also get a bit of fear here since people who are backed up make mistakes and miss things but more on that later)
2/7 -phase 8.............. to phase 10 ! In the morning I phoned aw (actually I had been in close contact with the the whole time IMing, phone, etc.... just to stay in the loop. these folks are great and help as much as they can !) well, anyway, they said my order was fine (site showed phase 5) and really in phase 6 - 7. Later I checked, WOW I was at phase 8, a bit Later phase 9, and that evening I showed phase 10. This was a SHOCKER for me all this waiting then POW ! (also some more warning bells went off in my head but I hit the snooze button on those.....) WOW, phase 5 - phase 10 in one day. one the nice people at aw must have put a rush on my order,since I had been so nice an curtious with them.
2/10 - It's HERE ! Careful unpacking. Fantastic packing job ! I have never seen a system packed any better than this (and I have seen a lot)! First impressions simply put, AWE, WOW, etc (a gleaming jewel "literally"). At this point I can only udder simple words so forgive me. I get the system online. Simply the best comercial op system install I have ever seen. Put a game on it, fantastic !. Only 1 thing I don't like, those damn bright power/comm lights on the screen's bottom ! No biggie just take the SRS sticker and cover them. Ok enough playing get down to testing everthing, OK my final test...... The other CDROM drive (I had been using the top one up to now). Arrrrrghhhhhh, It won't read !!!!!! Shows in system ok, no errors. By this time it's late and I want to get AWCS on this (I have done hardware for years but I want to stick to the warranty).
Next morning...... (Sat 11th)
Spent almost all day with AWCS on phone. These people are very complete in their approach. Somewhere around the second test I knew it was going back. I was hoping for a bad drive (those are easy and don't require the bad nightmare of system separation and withdrawl). I know the tech wanted to try everything first, as they understand the system separation syndrome. OK, now I have thoughts (evil ones) like I can live with one drive etc...... but my brain kicks in and gives me good slap, I want this thing right and this kind of thing happens in stuff this complex. So before I change my mind I quickly box up the system and rush down to fed ex and now it's on it's way to the repair center (in TN I think). I can't wait to get the system back fully functional !
2/11 - onward to AW repair center !
The Adventure Continues........................... (updates to follow)
BLUE LIGHTS IN MY FACE ....... does anybody have a trick to dim them !
