CyberP's AW Adventure (and initial review !) Aurora m7700 fx-57 - Page 2

It

wasn't there something in that movie about bright lights too..... I don't remember....

(just thinkin about my lights issue as well)

sig

I gotta get me a sig !

It's At the Repair Center Now

My new baby has reached the address that AW put on the label !

Feb 15, 2006

Delivered

Memphis, TN

Does anybody know if that is the repair center ? I wonder if they have contracts with places or do they run their own ?

I hope it's not long now before I know something. I am curious to see what they find.

Thanks for the terrifying scare everyone. I think I turned quite pale on that one. I did some research and I think Shazza is right. I just got off the phone with AWCS, they said the TN address is right. I have delivery confirmation from fed-ex but AW does not see that in their system yet. I did some more digging and found a big fed-ex hub there. I bet they truck to the hub and fly it the rest of the way.


PS: I believe the flight part since the AW tech told me to check tomorrow morning.

Don't worry

Don't worry about scaring me. I have been very impressed with all the peer-support I get here. heck, we are all in the AW saucer together !

Thanks

The ordeal is less horrifying with you guys along for the ride ! Thanks to everyone around here !

Prelude to an end review

To pump up my hopefulness here is sneak peak at my layout. Now I have pile of stuff awaiting something to use it with.

1 | AURORA
1 | ATHLON 64 FX-57 1MB CACHE 939-PIN
2 | PDP SIGNATURE DDR 1GB PC3200 SODIMM
1 | BLUE AMD A1 17" UXGA+ W/CAM
1 | AREA-51M 7700 D900T NVIDIA G70 7800 GTX WITH 256MB MODULE
2 | SEAGATE 100GB 7200RPM SATA MOBILE HDD
2 | 8X DVD+/-RW NEC
(max redundancy as I was not completely crippled when one did not work)
1 | MICROSOFT WINDOWS XP PRO COA
1 | RAID 1 REDUNDANCY 2 DRIVES ( also Max Redundancy later when I trust it I can double my storage if need be. )
1 | ALIENWARE RESPAWN RECOVERY KIT (everyone should buy this !)

PERIPHERALS


1 | AREA-51M 7700 D900T 12 CELL PRIMARY BATTERY (extra)
1 | AREA-51M 7700 D900T 220 WATT AC ADAPTER
(for permanent placement on my desk so I don't have to move it around and It means I have a spare in case I smoke one.)
1 | W-NWEB 802.11ABG PCMCIA EXTERNAL ADAPTER
1 | USB FLOPPY DRIVE
1 | ALIENWARE MOUSE PAD
1 | MICROSOFT WINDOWS XP PRO SP2 OEM RECOVERY CD
2 | NERO EXPRESS DVD WITH VISION EXPRESS SFT BUNDLE V6.0.0.16C
1 | NORTON ANTIVIRUS 2006
1 | NORTON INTERNET SECURITY 2006
1 | 3D MARK PRO 2005
1 | ALIENWARE MOBILE MANUAL
1 | SOUND BLASTER AUDIGY 2 ZS PCMCIA
1 | XBRAND 360 LAPTOP STAND WITH USB 2.0
1 | XBRAND COOL TRAVEL
1 | ALIENWARE RETAIL BACKPACK
1 | ALIENWARE T-SHIRT XL BLACK

also picked up some "minor nick-naks"

Halo - since I did not have already.
Warcraft battlechest - also "just because".

also some assorted dvd / cdr disks just because I was low on them at the time.

PS: the dual HD / CD combo gives me pluck and chuck opportunity later in the system's life.

I'm not sure if I should be worried ?

I sent my system back Last Sat (2/11) and got FEDEX delivery confirmation on wed (2/15). I keep calling AWCS and they tell me they don't have my system. I'm guessing it's sitting in some sort of recieving dept and has not been entered into the system yet. It's just got me worried since the tech told me to call when I got the FEDEX confirm. My wife says I'm worrying too much but I just don't know..............

New Chapter has begun......

OK got a really big scare and then got everything answered too. I just got an email asking to pack and send my system. GEEZE, my first thought is where the heck is my system ! It was delivered on wed.... Ok I get AWCS on the phone and they mention the system was put in their system as recieved today. (I bet it sat in recieving for a while, and it might take a bit for the home office to pick up entries halfway across the country). That email must of been some sort of automated response to the system not being entered in a timely fashion (to help remind someone that they need to send as if anyone would). Well anyway this is first time I have relaxed since wed. My advice to anyone, in a similar senerio, through this whole thing is to be very patient as things do not move as fast as owner's heightened adrenaline levels make us move. Overall the Alienware people have treated me with great understanding. As long as you treat them with respect and understanding they will return the favor.

waiting waiting waiting...........

One week since FEDEX said my system made it there. No word, no email, just the verbal word from two AW guys that they have my system and to call them on Friday (2/24) for a possible update...... I can't wait to see my system again !!!!

Ordered 1/2
phase 1 - 1/4
phase 3 - 1/9
phase 5 - 1/30
phase 8 - 2/7
phase 9 - 2/7
phase 10 - 2/7

arrived 2/10

returned 2/11

reach repair depot 2/15 (FEDEX date)

AW says it got there 2/17 - "verbally"

-Not bugging them too much this round since I want the job done right !

I hope I'm past the Halfway point now. It will very cool when this is all over and just a memory !

Talk to them on friday, they told me it being diagnosed. My money is on being right down to the 20 something day range. (Plus travel time). I get the impression they have a lot to work on (both older machines and new ones). If even the tiniest amount fail under warranty out tens of thousands out there, that leaves a hell of a lot of machines to fix up.