To everyone who responded to my initial post about sager=bad support.
http://www.notebookforums.com/showthread.php?t=110674
I just did a search on my username and forgot to check up on this post as all of the notifications of a reply go to an old email.
Here is what happened, I called Sager after buying a DVD/CD rw that wasn't the DVD burner, but instead a CD RW only. I needed to upgrade my 1 X DVD burner and I thought that the item I was buying had a DVD burner on it. So after I made my order, I called Sager to ask them if it had a DVD burner on it.
The guy I picked up was extremely rude and freaking out on me. Now sure, he was Chinese and most likely of Taiwainese background...how do I know, because I am Chinese. So for a while there on the call I talked to him normally but he continued to freak out beyond all proportions. So I told him, hey buddy relax and talk to me with some respect. "I made the mistake of buying the wrong item, now can you you take it off my credit card period". He freaked out a bit more and I said just do it and hung up.
I called back the next day, got another guy and asked him if the order was canceled. When I made that post, it was after that initial phone call and I was too mad to elaborate. Then I forgot I made the post. So appologies to the community for not responding.
I ended up getting a HP dvd burner external and it works great. Unfortunately my Sager 5660 mother board is fried and I'm very close to getting an Acer 8204.
http://www.notebookforums.com/showthread.php?t=110674
I just did a search on my username and forgot to check up on this post as all of the notifications of a reply go to an old email.
Here is what happened, I called Sager after buying a DVD/CD rw that wasn't the DVD burner, but instead a CD RW only. I needed to upgrade my 1 X DVD burner and I thought that the item I was buying had a DVD burner on it. So after I made my order, I called Sager to ask them if it had a DVD burner on it.
The guy I picked up was extremely rude and freaking out on me. Now sure, he was Chinese and most likely of Taiwainese background...how do I know, because I am Chinese. So for a while there on the call I talked to him normally but he continued to freak out beyond all proportions. So I told him, hey buddy relax and talk to me with some respect. "I made the mistake of buying the wrong item, now can you you take it off my credit card period". He freaked out a bit more and I said just do it and hung up.
I called back the next day, got another guy and asked him if the order was canceled. When I made that post, it was after that initial phone call and I was too mad to elaborate. Then I forgot I made the post. So appologies to the community for not responding.
I ended up getting a HP dvd burner external and it works great. Unfortunately my Sager 5660 mother board is fried and I'm very close to getting an Acer 8204.
