Avoid Cash for Laptops!I was excited to get decent offers for two laptops (a Toshiba and a Compaq) when I entered all my information on Cash for Laptops' website. They were prompt in sending the packaging for us to mail in the laptops, but after that, everything went downhill.
Once they received the laptops, they sent an email saying there were cosmetic flaws (such as normal wear on the keyboard) that would detract from the value of the quote. Well, you'd think that if anything was deducted from the quote for such minor flaws, it would be a small amount. Not so. They changed their offer to less than half of what was quoted. Further, one of the flaws they mentioned didn't even exist. They said the Compaq (which was in great shape) had a loose screen, but it definitely wasn't.
When I told them their offer was too low, it took them a few days to respond. After a week of waiting, the laptops were finally sent back. When we received them, they were packaged VERY poorly (no foam or bubble wrap at all). Both computers were also in the same box, making the packaging an even bigger issue. The Compaq had scratches on it that weren't originally there, however, the screen was still perfectly stable, like it was when it was sent in. Another issue was that one of the power adapters we sent in was replaced with a different one when they returned the computers. I'm not even sure if it works yet.
Long story short, this company is not trustworthy and will find ways to try to pay you less for your laptops than they quote. They also have no regard or respect for people's belongings, which is apparent in their return process/packaging. Save yourself time and hassle and find another company to do business with.