I "always" take pictures and jot down serial number of all items I send out Also pics of the way I boxed and wrapped. A copy of these documentations sent to the people you are dealing with help eliminating "misunderstanding"
I used cash for laptops one time. The bid I got seemed very fair so
I shipped the computer to them. Then-----------I recieved a phone call
informing me that they did not have a need for the computer I sent in.
(I guess their needs changed in 2 days) Anyway would I like to donate
my used computer to a needy youth group. It caught me off guard when I got the call and I was at a restaurant having lunch with friends.
I can't tell you if I even gave a response before I cut off the phone call.
Later that day I called them back and was informed since I didn't ask for the computer back they no longer had it. After thinking about everything and surfing the Internet to find out info about this company
I got mad so I called them back. I told them I was mad and I was contacting the Better Business Bureau. The person asked me to reconsider. A week later a check arrived for $50.00. The amount was
a huge difference from the $195.00 quote.