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Need to get new keyboard for Alienware 766

post #1 of 8
2/24/06 at 9:54am
Thread Starter 
Hi All,
Have a major issue with Alienware UK atm. One of my function keys pinged off and upon closer inspection the white plastic clasp that holds the key to the keyboard has snapped. Alienware UK say that keyboard is no longer in stock/made. They can't replace it !

Does anyone have any ideas on where I could source a new Keyboard or just even the clasp/plastic hinge that clips the key to the keyboard.

It's an Alienware Are 51m 766.


Thanks !!!
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post #2 of 8
2/24/06 at 11:43am
What Language keypad is this for ? (UK, DE, FR ..)

I will see what I can do.
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post #3 of 8
2/24/06 at 2:30pm
Thread Starter 
It's a UK Keyboard Fiachra. Really appreciate your help Thanks.
I'd hate to see £2000 worth of kit go down the tube, especially if AlienWare themselves can't even help.
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post #4 of 8
2/24/06 at 4:00pm
I'll have a look around for you on Monday morning.

I'm actually quite surprised you've been told this as we should still have stock left, even of older models like the 766 as we could still have customers under warranty who require them.

Is your warranty still active or has it expired ?
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post #5 of 8
2/24/06 at 6:42pm
Alienware-Fiachra PWNS this thread.
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post #6 of 8
2/25/06 at 9:51am
Thread Starter 
Hi Fiachra, My warranty has expired, no issue with that. Just need to buy a new keyboard

Look forward to hearing from you on Monday (thanks). Keeping my fingers crossed this can be resolved
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post #7 of 8
2/27/06 at 5:22am
I've checked and as I suspected we do have stock of these keypads.

Sgt Solo, please PM me your contact information and I will have someone from our Cust Service team contact you to get the order placed for your keypad.
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post #8 of 8
2/27/06 at 6:22am
Reps to Alienware-Fiachra upon regen...

Zoid
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